The Automatic Fund Transfer facility is currently unavailable. Please use the Manual Fund Transfer option until further notice. We apologize for the inconvenience.
Please be advised that bills payment for the following merchants is no longer available through our Online Banking facility:
You may continue to pay your bills using your Standard Chartered ATM via BancNet ATMs and BancnetOnline. We apologize for the inconvenience.
The retail banking business of Standard Chartered Bank Philippines will be transferred to EastWest Bank effective 25 November
2016 or such later date as we may subsequently advise ("Effective Date").
In light of this, all existing Standard Chartered Bank branches shall be converted to EastWest Bank stores on Effective Date. Consequently, retail products such as credit cards, personal loans, investments, and retail deposits of SCB PH will also be transferred to EastWest Bank. Our 08 August 2016 letter formally notifying customers of the transfer has been sent to all accountholders of record.
If you maintain an investment account with any of our branches, please contact your Branch Manager or approach any of our branch personnel on or before 30 September 2016 to discuss the options available to you, including products offered by EastWest Bank.
Unless we receive contrary instructions from you within 45 days from our 8 August 2016 letter, we will commence transfer of your deposit accounts (including relevant customer and account information), which shall be completed on Effective Date, on comparable terms and conditions.
Credit Cards and Personal Loans
Credit card and personal loan accounts will likewise transfer to EastWest Bank on Effective Date.
We are confident that EastWest Bank will continue the meaningful relationship we have established with our clients over the years.
Should you have any questions or concerns regarding this matter, or if you have not received our August 8 letter, please call our 24/7 Client Care Centre hotline at 830 1111 or call your branch of account at the following numbers:
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