Concierge Services

Rent a Car (through Hertz)

Services include:

  • Airport transfer service
  • Time and mileage service
  • Chauffeur drive service
  • Self drive service
24/7 Roadside Assistance*

Services include:

  • Vehicle recovery truck
  • EVAC rescue units (mobile emergency vans equipped with spare batteries, temporary replacement tires/wheels, spare fuel, engine coolant, hydraulic fluid’s oils, battery booster, high-powered flood lights for night rescue, on-board generator, other consumables such as bulbs, wiper blades, electrical fuses, spark plugs, air compressor, pneumatic/hydraulic/electrical tolls, etc. All spare parts/electric item install will be charged to customer)
  • EVAC seekers (motorbike response team)
  • One EVAC response is free of charge in a month. If you utilize the service more than once in a month the charge is Rs.2500

* Available in Karachi only

Travel Services

Services Includes:

  • Flight booking and reservation ( local and international)
  • Exclusive travel insurance for customers (if required)
  • Package booking (hotel reservation, cruise booking, coach tours, car rentals and leisure services)
  • Meet & assist services at airport (assistance and guidance at airport, clearance of formalities, access to CIP lounge, visa collection/other essential documents on arrival, escort through immigration , assistance at the baggage collection and hotel transfer.
  • Marhaba meet & greet service at Dubai airport – book in Pakistan before you travel to Dubai


Call 111 722 723 to avail any of these services

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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