Understanding and responding to your requirements, at home and abroad
By placing an experienced team of managers and specialists at your service along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention wherever you are.
It's what you can expect from a total banking relationship.
Dedicated Relationship Team
When you become a Priority Banking client, a dedicated and skilled Relationship Manager is assigned to manage your interests and oversee your total ﬁnancial relationship with the Bank.
Your Relationship Manager is supported by a highly experienced team of customer service managers and product experts who can help you on a wide range of ﬁnancial needs such as investments, foreign exchange, insurance, mortgage and other services.
With our team's approach, you can be assured of always receiving a high level of service, expertise and attention in your banking relationship with us.
'Ask once and it's done' service
As our Priority Banking client, we understand your need for a faster, simpler and differentiated banking experience. From the way you bank with us to the way you reach us, your interactions with us are always facilitated through dedicated banking channels which provide you with the exclusivity that you deserve. These include Priority Banking Centres, tellers and a dedicated call centre.
Your transactions and new product applications ranging from deposits to credit card and property loans are both simpliﬁed and fast tracked, giving you time for more important things in life.
As a Priority Banking client, all you need to do is ask us once and we will ensure that it gets done*
* Subject to positive credit checks and approvals as per bank's policiy.
Instant Account Opening
As our Priority Banking clients, your needs are always anticipated. You can now enjoy the convenience of our instant account opening service. Simply give us all the details at the time of account opening and get your new account number, cheque book and debit card.
Your speciﬁc requests will always be responded to promptly with answers and solutions from our empowered relationship teams at our branches and call centres.
- Terms and conditions apply.
Exclusive Banking Channels
In keeping with the service that you deserve, we offer you access to a full range of exclusive and differentiated banking channels which include:
- Exclusive Priority Banking Centres with full banking service capabilities that provide discretion and confidentiality to consult with your relationship team
- Dedicated Priority Banking teller queues at our Priority Centres and flagship branches
- Special Priority Banking helpline number 111-722-723 with access to experienced phone bankers
- Online banking services offering you hassle free access to your accounts anytime, anywhere
- Updated bank account and Credit Card information via SMS banking
These simple yet effective time saving measures help you complete your banking transactions faster and with the level of comfort that you are accustomed to.