Frequently asked questions

Online services

Here are the answers to some of the questions about Standard Chartered Bank and Online Services. For more information, get in touch with your Private Banker.

What can you tell me about Standard Chartered Bank?

The London-headquartered Group has operated for over 150 years in some of the world’s most dynamic growth markets and its income and profits have grown primarily as a result of organic growth and acquisitions. Standard Chartered aspires to be the best international bank for its customers across its markets. The Bank derives more than 90 per cent of its operating income and profits from Asia, Africa and the Middle East, generated from its Wholesale and Consumer Banking businesses. The Group has around 1,700 branches and outlets located in over 70 countries. Standard Chartered is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. It employs 86,000 people, nearly half of whom are women. Individuals from more than 130 nationalities are employed at the Bank with over 70 different nationalities in senior management. This diversity lies at the heart of the Bank’s values and supports its growth as the world increasingly becomes one market.

What can you tell me about the size and stability of Standard Chartered Bank?

Click here for the latest facts and figures on Standard Chartered Bank.

Where is Standard Chartered Bank located?

Standard Chartered is one of the world’s most international banks. The Bank operates in over 70 countries, with an extensive network of more than 1,700 branches worldwide.

What can you tell me about Standard Chartered Private Bank?

Standard Chartered Private Bank is the private banking division of Standard Chartered Bank, catering to clients with investable assets of over US$2 million. Standard Chartered Private Bank:

  • Has an open-architecture approach to investment products, ensuring that clients have access to a wide range of financial providers to meet their individual needs
  • Currently offers both offshore and onshore banking in many locations worldwide
  • Has 10 office locations globally, and two trust company locations
  • Takes a very tailored and personal approach: Private Bankers seek to understand each client’s values and objectives before providing
  • Builds long-term partnerships with clients and their families, which is at the heart of the Private Bank’s values
  • Gives clients access to Standard Chartered Bank’s strong franchise and network, particularly in the world’s fastest growing markets
Is private banking an important business to Standard Chartered Bank?

Standard Chartered is committed to being a leader in international private banking. Private banking is a core business for Standard Chartered and one that is strategically important to the Bank’s future growth. Whether through organic growth or alliances/acquisitions, Standard Chartered is committed to investing and growing its wealth-management business. It aims to be one of the major international players in the market. As one of the world’s leading international banks, Standard Chartered is well placed to add capability and scale to its private banking business, which is dedicated to giving clients highly personalised service, access to top-tier global and local investment managers and first-class credit and transaction banking facilities from its highly-rated commercial bank..

October 2nd 2014

The Shellshock (or Bash Bug) vulnerability has recently been discovered by IT security researchers. This vulnerability could allow an attacker to gain control over an affected machine, access confidential information and perform unauthorised activities. The Bank has carried out investigations and found no vulnerability in our systems. We will continue to monitor our systems and the external environment to take necessary action if a threat is detected