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Now your voice is your password

SG VoiceID

Now your voice is your password


Welcome to quicker, more exceptional service. With Voice ID, we can verify your identity using just your voice – so there’s no need to remember any passwords or answers to security questions.

Voice ID – making phone banking more convenient and secure

How to Enrol

1. Dial the phone banking hotline
2. Enter your NRIC, Debit Card or Credit Card number
3. Press 1 to enrol for Voice ID
4. Verify your enrolment with the OTP (One Time Password) sent to your mobile number
5. Once verified, repeat the following phase after the tone “At Standard Chartered Bank, My voice is my password”
6. Once completed, you will hear the acceptance of your enrolment
7. An SMS will then be sent to your registered mobile number to confirm your enrolment