As the Novel Coronavirus (COVID-19) situation persists, individuals and small businesses in Singapore are facing unprecedented challenges in the near to long term.
We are here to help you tide over this stressful period. We are introducing the following relief measures for our clients who ask for financial assistance, due to the impact of the virus outbreak.
Dwaipayan Sadhu, Head of Retail Banking, Singapore, said: “We understand this can be a stressful time for everyone and we want to help our clients alleviate some financial burden in the short term, if they need it during this period. We continue to be with our clients through good times and bad, as we have over the last 160 years in Singapore.
We are here for them.”
The following relief measures are for our impacted clients upon request:
As the Novel Coronavirus (COVID-19) situation persists, individuals and small businesses in Singapore are facing unprecedented challenges in the near to long term.
We are here to help you tide over this stressful period. We are introducing the following relief measures for our clients who ask for financial assistance, due to the impact of the virus outbreak.
Dwaipayan Sadhu, Head of Retail Banking, Singapore, said: “We understand this can be a stressful time for everyone and we want to help our clients alleviate some financial burden in the short term, if they need it during this period. We continue to be with our clients through good times and bad, as we have over the last 160 years in Singapore.
We are here for them.”
The following relief measures are for our impacted clients upon request:
Credit Cards and Personal Loans (From 13 February to 30 June 2021)
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Services
|
Description
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| Credit Cards and Credit Card Funds Transfer – waivers of late payment fee and late interest charges |
Late payment fees and late interest charges will be waived for clients affected by Covid-19.
(Only valid from 13 February to 31 July 2020)
|
| Reduced fee on EasyPay instalment plan for hospital & medical charges |
Clients who convert their hospital and medical charges to an EasyPay instalment will have their one-time fee reduced from 5% to 2% (of the bill amount)
Subject to a minimum of S$500 per transaction.
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From 6 April 2020 to 30 September 2021 we will offer impacted clients with Outstanding credit card balances or personal credit line, a low-cost term loan to help reduce their debt burden.
This Special Financial Relief Programme (SFRP) will cover the following borrowers who have been impacted due to the outbreak of this pandemic. Find out more here.
For clients with existing Debt Consolidation Plan, you can apply to extend your loan tenure for up to 5 years to help you lower your monthly instalment repayment. Find out more here
From 6 April 2020 to 30 September 2021 we will offer impacted clients with Outstanding credit card balances or personal credit line, a low-cost term loan to help reduce their debt burden.
This Special Financial Relief Programme (SFRP) will cover the following borrowers who have been impacted due to the outbreak of this pandemic. Find out more here.
For clients with existing Debt Consolidation Plan, you can apply to extend your loan tenure for up to 5 years to help you lower your monthly instalment repayment. Find out more here
Retail Mortgages (From 13 February to 31 December 2020)
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Services
|
Description
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Late fee and default
fee waivers |
Late and default fees will be waived upon request. This is applicable to late payments for monthly instalments from December 2019 onwards. |
Repricing fee
waivers |
Repricing fee will be waived for clients who wish to reduce their interest rates. |
| Defer repayment of principal |
We can defer your principal repayments till 31 December 2020. |
| Defer repayment of principal and interests |
We can defer your full monthly instalments till 31 December 2020. |
| For more details on our relief measures for Retail Mortgages, please visit our FAQs here. |
For impacted clients on request. Subject to approval. Terms and conditions apply
For impacted clients on request. Subject to approval. Terms and conditions apply
Stay connected wherever you are
Continue to bank and manage your finances while you stay safe at home. Access our digital services via Online Banking and the SC Mobile App. If you have a request or query that require our assistance, simply submit a service request.
Our branches continue with normal operating hours. If you still require assistance at our branches, we have stepped up our precautionary measures that include safe distancing, temperature screening and regular sanitising.
Continue to bank and manage your finances while you stay safe at home. Access our digital services via Online Banking and the SC Mobile App. If you have a request or query that require our assistance, simply submit a service request.
Our branches continue with normal operating hours. If you still require assistance at our branches, we have stepped up our precautionary measures that include safe distancing, temperature screening and regular sanitising.
