Great place to work

Learning and development

Attracting the brightest talent and then further developing their skills is vital to the Bank’s success. Our talent development programmes identify and develop people across all levels of the Group, grooming future leaders and creating local talent pools.

We believe that building on our employees’ innate strengths is the best way to help them achieve their potential and we encourage them to take control of their development.

We have been recognised for our talent and learning practices by Harvard Business Review 2008 (HBR). We were also one of the three organisations featured in the November issue of the HBR on ‘Winning the Talent Race in Emerging Markets’.

Developing local talent

In 2008, we launched a number of programmes to improve students’ banking and finance skills in some of our key markets. In China and India, we partnered with universities to design a curriculum that develops students’ skills while raising awareness of career opportunities within the Group. In Qatar, we partnered with the Ministry of Labour to provide training and development for high school graduates and in Singapore, we partnered with the country’s top three universities to provide a 12-month structured training programme for undergraduates.

Great Manager Programme

We need great managers to engage and inspire employees to achieve stretching individual objectives. The Great Manager Programme is our internal talent development programme for all people managers, providing the tools and support to engage their teams. By the end of 2008, over 9,900 managers (4,000 unique participants) had attended over 510 sessions across 35 countries.

“It is really interesting to see this programme delivering results for our Bank and accelerating the development of our people. It goes to show what can be achieved when we harness the power of our international workforce.” David Lynch,
Head of Wholesale Banking Operations, China

India-China talent exchange

 India China talent exchange

In 2008, we launched a talent exchange programme between China and India to forge stronger working relationships and cultural understanding between these two strategically important markets.

The programme represents an exciting opportunity for participating employees to advance their careers and experience a new culture. For the Bank, it is an opportunity to facilitate the sharing of best practice, ideas and new ways of working between two of our key markets.

Ten employees from each country participated in the first exchange, spending up to three months working on projects in their host countries. A second exchange is currently being planned.


  • 73,800members of staff
  • 125nationalities represented across the Bank
  • Over 9,900managers attended the Great Manager Programme
  • 56Diversity and inclusion champions across the markets