Standard Global Business Services (GBS) provide employment opportunities to 19,000 talented people across three countries – India, Malaysia and China. It is the Bank’s multi-disciplinary global competency centre capable of managing complex, large scale, cross-border activities.
It is at the heart of the core systems and processes which keep the bank running seamlessly and delivers a multitude of services including data analytics, finance, financial crime monitoring, human resources, software, technology, legal, regulatory compliance, banking operations and client care capabilities to the Group’s businesses in 58 markets across Asia, Africa and the Middle East.
Clients are at the centre of everything we do. As a strategic partner to our clients, GBS is focused on operational agility and effectiveness through LEAN practices and digitisation to deliver tangible business outcomes.
GBS is also home to the Bank’s technology centres of excellence including the Global Collective Intelligence and Command Centre (CnC) and the Robotics Centre of Excellence.
Based in Malaysia, the CnC is the nerve centre of the Bank. This centre’s main priority is to further enhance Standard Chartered’s capability to provide its clients globally with more reliable and secure banking services using state-of-the-art digital technology.
Through its Robotics centre of excellence in India, GBS delivers business process automation with greater speed, accuracy, scalability and compliance using market-leading robotics technology.
GBS is a critical component of Standard Chartered - enabling the Bank to meet its aspiration of becoming the digital bank with a human touch.
Standard Chartered Global Business Services is a wholly-owned subsidiary of Standard Chartered Bank PLC.