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Phone Banking

Description With SCBT Phone Banking, you can get a wide range of banking services by just picking up the phone and call 1595 at your convenience.
Type of Services Via Our Automatic Voice Response

Banking Account
(Telephone Identification Number is required.)

  • Balance Information
  • Credit Card Payment
  • Account Fund Transfer
  • Statement Request
  • Pay-in Slip
  • Cheque Book
  • Change Telephone Identification Number

Credit Card Account
(Telephone Identification Number is required.)

  • Account Inquiry
  • Payment inquiry
  • Reward Point Inquiry
  • Statement Request
    Form Request (Pay-in Slip Form, Standard Point Redemption Form, Direct Debit Authorization Form)
  • Change Telephone Identification Number

General Information
(Telephone Identification Number is not required)

  • Exchange Rate Inquiry , Interest Rate
  • Inquiry and Branch Information Inquiry
  • Application Status
Service Fee Free of charge
Phone Banking Manual

Call Us

Call our hotline for further information.


Reach Us

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.