• Explore new markets

    From overseas production to payment collection, our integrated services help you explore new markets

  • Letters of credit

    We mitigate the risk of doing business with new partners overseas by confirming letters of credit

  • Payment collection

    Our experts can help you collect payment in a timely fashion, reducing the risk of trading overseas

  • Trade service program

    We help you clear customs quickly, reducing the risk of purchasing from overseas suppliers or selling to overseas buyers


Integrated Services that Help You Explore New Markets

From purchasing, producing, shipping and selling to collecting account receivables, we help you with the following integrated, tailor-made services:

  • Import/export trade services
  • Trade finance
  • Short-term working capital
  • Guarantee services
Provide Timely Letters of Credit Confirmation Services

To reduce the risk of doing business, we help you obtain and assess payment guarantees from new trading partners in the import/export business. Simply provide us with the letter of credit and any other necessary documents and we will offer confirmation accordingly. We assume the payment risk, and mitigate your potential concerns, enabling you the opportunity to focus solely on growing your business.

Comprehensive Project Services for Importers & Exporters

To help you lower the cost of sales and export business as well as to speed up the process of doing business, our experts help you collect payment quickly and efficiently, reducing the risk you face. We offer:

  • Pre-shipment financing
  • Letter of credit (L/C) advising
  • Export bill under collection
  • Export bill negotiation under L/C
  • L/C confirmation
  • L/C transfer
  • Export invoice financing
Importer/Exporter Trade Service Program

With nearly 150 years of trade service experience, Standard Chartered knows how to assist you to clear customs as quickly as possible and minimise the risk of purchasing from suppliers overseas. We help ensure your capital is well managed by offering the following services:

  • Guarantee on recorded customs duty
  • Import L/C issuing
  • Standby L/C issuing
  • Import L/C advance
  • Shipping guarantee
  • Banker's acceptance
  • Import collection services & financing
Trade Service Hotline: Fast Access to Consulting Services

To help you find the right trade solutions for your needs, we offer a customer service hotline dedicated exclusively to delivering real-time responses to questions about the import / export business, import sales financing, and credit line disbursement, as well as offering the consulting services of our experienced professionals.

Service Hotline 02 2514 6610
Fax Number 02 2719 2569
Service Hours 9:00 a.m. - 6:00 p.m.
Service Items Import foreign exchange businesses: L/C issuing, import collection, O/A trading etc Export foreign exchange businesses: Related export foreign exchange services including L/C Advising/transfer/confirmation, export bills negotiation, export bills collection, factoring etc

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


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