Comprehensive Travel Insurance for wherever you roam.

The most important thing to do on holiday is relax. And if you’re on a work trip, the last thing you want is to worry about expenses for unforeseen mishaps. Make sure you travel with peace-of-mind with comprehensive travel insurance.

  • Motor Insurance

    Emergency medical expenses while on travel up to USD 500,000.

  • Motor Insurance

    Cover for loss of baggage.

  • Motor Insurance

    Cover for repatriation of children and travel companion.

  • Motor Insurance

    Cover for international journey cancellation or curtailment.

Important Benefits Explained

Medical and related expenses

Cover provided for medical expenses related to illness or injury, including hospital and doctor’s costs, prescription medication, surgery, evacuation and repatriation.

Personal Accident Insurance

Capital sums aid in the event of death or permanent total disability following an accident. Medical expenses following an accident are covered under the medical section.

Personal Liability

If you become legally liable for accidental death, bodily injury or illness of any person or loss or damage to property, we will pay for claims made against you. We exclude liability from you being in control of a mechanically propelled vehicle.

Journey Cancellation

Cover for non refundable payments if you have to cancel your journey as a result of illness, injury or death. Terms and conditions apply.

Journey Curtailment

Cover for non refundable and additional payments incurred to return home as a result of illness, injury or death. Terms, conditions and exclusions of cover are contained in the policy document.

Cancellation Procedure

You may cancel you policy at least three (3) working days before the policy start date by informing us in writing and providing the following

  • Completed cancellation form
  • Visa rejection letter in case of visa denial by the embassy

The Blood Care Foundation

Automatically included in every policy

  • Resuscitation fluids
  • Sterile transfusion equipment
  • Screened blood

All policy holders have access to screen blood or fluids from the Blood Care Foundation.

Worldwide Emergency Assistance with MSO - +27 (0) 11 521 4575 or

24 hours a day, 365 days a year

  • Emergency media transportation
  • Direct payment of medical bills
  • Emergency travel assistance
  • Legal Assistance
  • Return of mortal remains
  • In-hospital monitoring

Other Important Information

24 hours a day, 365 days a year

  • Cover for pre-existing illness is for in-hospital medical expenses and for travellers up to the age of 69 years.
  • Vascular, cardiovascular and cerebrovascular conditions are excluded for persons over the age of 69 years
  • Excesses:
    • Medical and related expenses
      • Up to age 69 years: US$ 50
      • Age 70 – 79 years: US$ 150
      • Journey longer than six months US$ 150
    • Luggage US$50
    • Cash and documents US$50
    • International journey cancellation/curtailment/missed connection/replacement airfare/extension
    • Travel delay 6 hours
    • Luggage delay 6 hours
  • Hospital in-patient treatment – no excess applicable
  • Willful/foreseen exposure to terrorism is excluded from all cover
  • In the event of a luggage, cash or documents loss, a written police or airline report must be obtained immediately and there are single item limits applicable.
  • Family rates include cover for you, your spouse and/or dependent children
  • Please ensure that you purchase your travel insurance policy prior to departure. If you need to extend your policy while travelling, please contact us for approval before your policy expires.


Products are underwritten by Sanlam General Insurance.

Terms and conditions

Terms and conditions apply. Full terms, conditions and exclusions of cover are contained in the policy document. Some of our Sales staff earn commission for the business acquisition.

Standard Chartered Bank Uganda Limited is regulated by Bank of Uganda. Customer deposits are protected by Deposit Protection Fund of Uganda. Bancassurance business is regulated by the Insurance Regulatory Authority of Uganda.


Standard Chartered Bank only distributes insurance products and does not underwrite nor issue insurance policies. Insurance products are underwritten by third party insurance providers. Standard Chartered Bank shall not be responsible for insurance provider’s actions or decisions, nor shall Standard Chartered Bank be liable regarding payment of claims or services under the policy/insurance contract or in any manner whatsoever regarding your application or the contract of insurance.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.