Insurance Features

added value medical benefits

Emergency medical expenses while on travel up to USD500,000.

people relationship rewards

Cover for repatriation of children and travel companion.

travel privilege airport

Cover for international journey cancellation or curtailment.

travel single annual holiday

Cover for loss of baggage.

  • Medical and related expenses – Cover provided for medical expenses related to illness or injury, including hospital and doctor’s costs, prescription medication, surgery, evacuation and repatriation
  • Personal Accident Insurance – Capital sums aid in the event of death or permanent total disability following an accident. Medical expenses following an accident are covered under the medical section
  • Personal Liability – If you become legally liable for accidental death, bodily injury or illness of any person or loss or damage to property, we will pay for claims made against you. We exclude liability from you being in control of a mechanically propelled vehicle
  • Journey Cancellation – Cover for non refundable payments if you have to cancel your journey as a result of illness, injury or death. Terms and conditions apply
  • Journey Curtailment – Cover for non refundable and additional payments incurred to return home as a result of illness, injury or death. Terms, conditions and exclusions of cover are contained in the policy document
  • You may cancel you policy at least three (3) working days before the policy start date by informing us in writing and providing the following
  • Completed cancellation form
  • Visa rejection letter in case of visa denial by the embassy
  • Automatically included in every policy
  • Resuscitation fluids
  • Sterile transfusion equipment
  • Screened blood
  • All policy holders have access to screen blood or fluids from the Blood Care Foundation
  • Worldwide Emergency Assistance with MSO – +27 (0) 11 521 4575 or 24 hours a day, 365 days a year
  • Emergency media transportation
  • Direct payment of medical bills
  • Emergency travel assistance
  • Legal Assistance
  • Return of mortal remains
  • In-hospital monitoring
  • Cover for pre-existing illness is for in-hospital medical expenses and for travelers up to the age of 69 years
  • Vascular, cardiovascular and cerebrovascular conditions are excluded for persons over the age of 69 years


  • Medical and related expenses
  • Up to age 69 years: USD50
  • Age 70 – 79 years: USD150
  • Journey longer than six months USD150
  • Luggage USD50
  • Cash and documents USD50
  • International journey cancellation/curtailment/missed connection/replacement airfare/extension
  • Travel delay 6 hours
  • Luggage delay 6 hours
  • Hospital in-patient treatment – no excess applicable
    Willful/foreseen exposure to terrorism is excluded from all cover
  • In the event of a luggage, cash or documents loss, a written police or airline report must be obtained immediately and there are single item limits applicable
  • Family rates include cover for you, your spouse and/or dependent children
  • Please ensure that you purchase your travel insurance policy prior to departure. If you need to extend your policy while travelling, please contact us for approval before your policy expires

Call Us

Call our hotline for further information.

Number: (+256)200524600 ,(+256)313294600

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Travel Insurance Safeguards you from any unpleasant surprises during your journey.


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