All mobile banking customers can apply for SMS alerts.

SMS Alerts

All mobile banking customers can also apply for SMS alerts. Customers will receive SMS alerts for ATM withdrawals and point of sale transactions. SMS alerts are only given on transactions above Ugx 200,000 made at the ATM or at Point of Sale. Look out for many more alerts to come.

How can you start?

You would need to apply for the Mobile Banking service by filling out an application form available online or at any Standard Chartered Bank Uganda branch.

* Terms and Conditions apply

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Call our hotline for further information.


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Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.