PUBLIC HOLIDAY NOTICE

Dear Valued Clients,

Thank you for banking with Standard Chartered Bank (Vietnam) Limited.

We will close for Lunar New Year Holiday from Saturday, February 02 2019 to Sunday, February 10 2019, and will re-open for business on Monday, February 11 2019.

  • During the holiday, SMS banking, Card and ATM networks are at normal service
  • Online Banking Service: please note the following requests will be processed on the next working day, Monday, February 11, 2019:
    - Local and International transfer request made after the cut-off time of Friday February 1, 2019 to Sunday February 10, 2019
    - Request to set up Standing order for SC Transfer and Request to change information made after 17:00 Friday February 1, 2019 to Sunday February 10, 2019
    - Request to set up Standing order for Credit Card made on Friday February 1, 2019
      Except the requests mentioned above, Online banking service is at normal service.
  • Credit Card/Personal Loan payment made via Payoo: payments made after 17:00 on Friday 01 February 2019 to Sunday on 10 February 2019 will be processed on Monday 11 February 2019.

Thank you and wish you a safe and prosperous new year!



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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed