Western New Year 2020

Dear Valued Clients,

Thank you for banking with Standard Chartered Bank (Vietnam) Limited.

We will close for Western New Year 2020 and re-open for business as below schedule:

Closing time

Re-opening time

Wednesday, January 1st, 2020

Thursday, January 2nd, 2020
  • During the holiday, SMS banking, Card and ATM networks are at normal service
  • Online Banking Service: please note the processing schedule for following requests:

Request type

Cut-off date

Processing date

Local & Overseas fund transfer

All requests scheduled after cut-off time of Tuesday,
December 31st 2019 to Wednesday,
January 1st 2020

Request to set up Standing order for SC transfer,

Request to change information

Requests made after 17:30 of Tuesday,
December 31st 2019 to Wednesday,
January 1st 2020

Thursday, January 2nd 2020

Request to set up Standing order for Credit Card

Requests made on Tuesday, December 31st 2019 to Wednesday, January 1st 2020

Except the requests mentioned above, Online banking service is at normal service.

  • Credit Card/Personal Loan payment made via Payoo: all repayments after 17:00 Tuesday, December 31st 2019 to Wednesday, January 1st 2020 will be processed on Thursday, January 2nd 2020.

Thank you and wish you a Happy New Year!

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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