Home > Priority Services
Aa+ Increase | Aa- Decrease

Understanding and responding to your unique needs, at home and abroad.

As our Priority Banking customer, you deserve no less.

By placing an experienced team of managers and specialists at your service along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention wherever you are. It’s what you can expect from a total banking relationship.

Dedicated Relationship Team

When you become a Priority Banking customer, a dedicated and skilled Relationship Manager is assigned to manage your interests and oversee your total financial relationship with the Bank.

Your Relationship Manager is ably supported by a qualified and experienced team of customer service managers and product experts who can help you on a wide range of financial needs such as investments, foreign exchange, insurance, and other business account services.

With our team approach you can rest assured of always receiving a high level of service, expertise and attention in your banking relationship with us.

"Ask Once and It's Done" Service

As our Priority Banking customer, we understand your need for a faster, simpler and differentiated banking experience. From the way you bank with us to the way you reach us.

Your interactions with us are always facilitated through dedicated banking channels which provide you with the exclusivity that you deserve. These include Priority Banking centres, tellers and hotlines across our countries.

Your specific requests will always be responded to promptly with answers and solutions from our fully empowered relationship teams at our branches and call centres.

As a Priority Banking customer, all you need to do is ask us once and we will ensure that it gets done.

Exclusive Banking Channels

In keeping with the service that you deserve, we offer you access to a full range of exclusive and differentiated banking channels which include:

  • Priority Banking Centres with full banking service capabilities, including meeting rooms that provide discretion and confidentiality to consult your relationship team and conduct your transactions
  • Priority Banking teller queues at our branches
  • Priority Banking with direct line access to an experienced phone banker
  • Internet banking facilities with the highest transaction limit.

These simple yet effective time-saving measures help you complete your banking transactions faster and with the level of comfort that you are accustomed to.

What truly matters to me is to spend time on what's really important to me.
We make your international banking seamless.