You're about to leave our website

This is to inform that by clicking on the hyperlink, you will be leaving sc.com/ci and entering a website operated by other parties.

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/ci

Proceed to third party website

SC Mobile

How can I Download SC Mobile App?

  1. Unfortunately the only way to apply for a new account right now is only available online through the SC Mobile App. The easiest way is to select the 'Download' button for either App Store or Play store for Apple and Android mobile phones. If you are viewing these app stores on your desktop, copy the URL and send it to an email account you that you use on your mobile.
  2. In the SC Mobile App banner, you can select the option to 'Share via email', fill out the form to access from an email account accessible on your mobile device.
  3. If you are viewing from a mobile phone on a web browser you will have a targeted download banner or follow the 'Download the app' buttons to visit your chosen platform app store.
  4. Once you have the SC Mobile App downloaded you can visit the 'Apply now' option on the Login screen or follow the first user journey to start opening your new account. Remember that you can open a Current Account and a Savings Account at the same time in one application so make the most of our new latest feature to make banking simpler.

How do I setup for SC Online Banking access?

Apply now online

How do I use the Standard Chartered Mobile Banking app?

Visit our FAQ page

Why should I register for Mobile Banking?

Apply now online Mobile Banking is a fast, easy, convenient and secure way of accessing your bank 24 hours a day 7 days a week from wherever you are. It allows you to carry out menu driven transactions without having to remember any key words and downloading any applications on your handset.

What are the eligibility criteria for using Mobile Banking?

Mobile Internet Banking is available for all our customers. You will need a mobile smart phone that uses AppStore or PlayStore and an internet access.

What transactions can I perform using this?

Mobile Banking is a fast, easy, convenient and secure way of accessing your bank wherever you are. You can use our Mobile Banking service 24/7 for any of our 68 different functions among which:

  • Send Money / Transfer funds to a nominated SCB account, Local and International transfers
  • Buy Airtime
  • Select New Products
  • Make Payments
  • Manage your account (Check your balance, view eStatements)

What is Mobile Banking?

Mobile Banking is a fast, easy, convenient and secure way of accessing your bank wherever you are.

Online Banking

What is Standard Chartered Online Banking?

A simple, hassle-free and secured Internet banking service that allows Standard Chartered customers to perform banking transactions through the Internet anywhere and anytime of the day.

What are the benefits for using this service?

We recently enhanced our Internet banking platform to better serve your needs. You can now enjoy several new features and benefits including:

  • Easy local and international transfer of funds
  • Enhanced eStatements with email alerts
  • Update your personal particulars in just a few clicks
  • Enhanced experience with:
    • Intuitive navigation shortcuts
    • Personalised account options
    • Simpler and faster transaction flow
    • Customisable username and password
    • Consolidated online payment and transfer history

Is this service available 24-hours a day?

Yes. This service is available 24 hours a day, 7 days a week. However, we do conduct periodical maintenance on our servers to ensure that they are at optimum operational efficiency.

Can I access the service from overseas?

Yes. As long as you have access to the Internet with the recommended browser, you will be able to access the service.

Who can apply for this service?

Individuals: To use this service, you must have at least a transactional account with us

How do I apply for this service?

Visit our website www.sc.com/ci

 

 

Current Account

What is a Current Account?

The Current Account is a highly transactional account that allows individuals to carry out all their everyday transactions efficiently.

How do I open a Current Account with Standard Chartered Bank CI?

Simply go to App store or Google Play Store and download our SC mobile CI application. It is easy, convenient and user friendly.

Can I open a Current Account in a currency other then FCFA?

Through SC Current accounts are opened in FCFA only.

Savings Plus account

What is a Savings Plus account?

This is a Unique Savings Account that helps you save for your future projects by securing monthly interests earnings.

VISA GOLD card

What is a Gold Card?

A card designed for the upper middle class with a steady income and a good banking history.

Why a Gold Card?

This card is an ideal product for newly affluent customers and an excellent product to use as an upgrade for customers who already have a more basic Visa debit card (such as Visa Electron).

Why is a Gold Card important?

The Gold card is welcomed at millions of locations worldwide Issued to the mass affluent segment of our customer base All-in-one (local/international and POS and online usage).

How can I apply for a VISA debit card?

Simply apply for either a Current account or a Savings account and depending on our account opening criteria you will obtain a debit card.

How long does he take to produce a Gold Card?

It takes less than a week to produce an Visa Gold Card

For me what is the advantage to request for a Gold Card?

Wider Acceptance across most ATMs worldwide

No daily or weekly limit -Simplicity: no need to declare/change CFAF to FCY; just go with it!

Purchases both online and at the POS -Security: unique PIN for you and you alone!

Safer to carry than cash

  • No bulky wallets!
  • Less risky!
  • Less attractive to steal than cash!

Global Cardholder Assistance Services(GCAS): lost & stolen cards reporting and Emergency Card replacement

Free medical, legal and interpreter referral services and inoculation & visa information services.

If I already have a debit card will I receive another?

Well, if you have both a Current account and a Savings account we will automatically link your debit card to both cards.

You will be able to make cash withdrawals from your accounts. on any ATM.

If you wish to request an additional card for a family member or associate, visit a branch, contact our 24-7 Call centre or submit a service request via SC Mobile App.

Can I use it in a POS?

Yes the Gold Visa Card can be used in all POS

Can I use it in for Online shopping?

Yes the Gold Visa Card can be used for shopping starting in May 2018.

Can I use it in a competitor ATM?

Yes

VISA INFINITE card

What is an Infinite Card?

A card designed for the ultra high net worth individuals. For high spending, financially well-established customers, who require the best payment card.

Why an Infinite Card?

For high spending, financially well-established customers, who require the best payment card.

Why is a Infinite Card important?

The Infinite card is welcomed at millions of locations worldwide Issued to the most affluent segment of our customer base All-in-one (local/international and POS and online usage). It gives access to countless and unique lifestyle privileges.

How can I apply for a VISA debit card?

Simply apply for either a Current account or a Savings account and depending on our account opening criteria you will obtain a debit card.

How long does it take to produce an Infinite Card?

It takes less than a week to produce an Infinite Card.

For me what is the advantage to request for an Infinite Card?

Infinite Card is not requested. It is by invitation only.  It has global recognition and can be used across most ATMs worldwide. No daily or weekly limit  Simplicity: no need to declare/change CFAF to FCY; just go with it! Global Cardholder Assistance Services (GCAS): lost & stolen cards reporting and Emergency Card replacement. Emergency Cash disbursement services, Concierge Services Extended Warranty Purchase Protection and Full Multi-Trip Travel Insurance

If I already have a debit card will I receive another?

Well, if you have both a Current account and a Savings account we will automatically link your debit card to both accounts. Only on a SC Smart ATM will you be able to withdraw money from a selection of either of your accounts. If you are on another ATM, you will only have your default account to withdraw money from.

However, if you wish to request an additional card for a family member or associate,  submit a service request via SC Mobile App.  Well, if you have both a Current account and a Savings account we will automatically link your debit card to both accounts. Only on a SC Smart ATM will you be able to withdraw money from a selection of either of your accounts. If you are on another ATM, you    will only have your default account to withdraw money from.

Can I use it in a POS?

Yes the Infinite Visa Card can be used at all POS

Can I use it in for Online shopping?

Yes the Infinite Visa Card can be used for online purchases starting in May 2018.

Can I use it in a competitor ATM?

Absolutely! As lons as he operates in the VISA or GIM UEMOA network.