Standard Chartered Bank (China) Limited Statement on Business Operation

17th February 2020


Dear Customer,

To aid in prevention and control of Novel Coronavirus Pneumonia (NCP) outbreak, ensure the health and safety of our customers and employees, and continue providing financial services to our customers, Standard Chartered Bank (China) Limited (referred to as the “Bank” hereafter) would like to notify you that we are temporarily adjusting the business arrangements of our branches and sub-branches as follows.

Starting from 17th February 2020,

  • Corporate Banking, Commercial Banking and Institutional Banking will continue operation to ensure fundamental financial services and stable function of key financial infrastructure.
  • Retail Banking sub-branches/outlets below will provide counter services. Face to face services in other retail banking sub-branches/outlets are temporarily not available.
Branch Business Type Address Telephone
Beijing Branch Non Cash Individual Banking Service G/F, Standard Chartered Tower, World Finance Centre, No. 1 East Third Ring Middle Road, Chaoyang District, Beijing, 100020, P.R. China 010-59188828
Chengdu Zongfu Road Sub-branch Individual Banking Service Units T3-102 &T3-202, Office Tower 3, and Unit 5, 13th Floor, Office Tower 1, Chengdu IFS, No.1, Section 3 Hongxing Road, Jinjiang District, Chengdu, Sichuan Province, 610021, P.R. China 028-85282758
Guangzhou Zhujiang New Town Sub-branch Non Cash Individual Banking Service Room 102, G/F, and Room 1801-1804, 18/F, No.5 Xiancun Road, Tianhe District, Guangzhou, Guangdong Province, 510623, P.R. China 020-38158188
Ningbo International Financial Service Center Sub-branch Non Cash Individual Banking Service No.9 Qianye Road, North Zone of Ningbo International Financial Service Center, Yin Zhou District, Ningbo, Zhejiang Province,315000,P.R.China 0574-83883996
Qingdao Hong Kong Middle Road Sub-branch Non Cash Individual Banking Service Unit L101, L102&L107, Ground Floor, Shangri-La centre, Shopping Arcade, No.9 Hong Kong Middle Road, Shinan district, Qingdao, 266071, P.R. China 0532-66707388
Shanghai Branch Individual Banking Service No. 201,Century Avenue,Pu Dong New Area,Shanghai,200120, P.R. China 021-50163686
Shenzhen Hubei Sub-branch Non Cash Individual Banking Service Unit 1-2, G/F, Luohu Commercial Centre, No.2028, Shennan Road (E), Shenzhen, 518001 P.R.China 0755-22963188
Suzhou Industrial Park Sub-branch Non Cash Individual Banking Service Unit 0103, International Building, No.2 West Suzhou Avenue, Suzhou Industrial Park, Suzhou, Jiangsu Province, 215021, P.R.China 0512-67630198-66166
Tianjin International Trade Centre Sub-branch Non Cash Individual Banking Service Room 02A, Ground Floor, International Trade Centre, No.39 Nanjing Road, Hexi District, Tianjin, P.R. China 022-83328269
Xiamen Jiahe Sub-branch Non Cash Individual Banking Service Unit 101-102 & 106-107, Oriental Fortune Plaza, No. 386 (2#) Jiahe Road, Huli District, Xiamen, P.R.China 0592-5586357
Zhuhai Jiuzhou Sub-branch Non Cash Individual Banking Service North West Corner, 1F, Windsor International Building, No.88 Jianye 2nd Road, Jida, Zhuhai, Guangdong, 519015, P.R.China 0756-8800818
Dalian Xigang Sub-branch Non Cash Individual Banking Service Unit 101, Block B, Jin Guang Building, No. 89, XinKai Road, Xi Gang District, Dalian, Liaoning Province, 116014, P.R.China 0411-82355900
Nanchang Honggutan Sub-branch Non Cash Individual Banking Service Unit 119,Hong Gu Kai Xuan Building 3 Retail 7(2),No.1568 Hong Gu Avenue,Hong Gu Tan New District, Nanchang, Jiangxi Province,330000,P.R.China 0791-82077118

* Counter services are newly available at Dalian Xigang Sub-branch and Nanchang Honggutan Sub-branch.

  • Wuhan Branch will resume operation from 24th February.



Warm Reminder: 

  • To protect your health, our branches will be disinfected on regular basis. When you visit the branch, please be sure to wear a mask and cooperate with our staff to take temperature.
  • The Bank’s Phone Banking, Online Banking, Mobile Banking and other digital channels will be operating as usual to provide you 24*7 financial services. Should you have any query, please call the Bank’s Service Hotline.
  • The Bank may adjust the business arrangement of our branches and sub-branches according to the evolving prevention and control of NCP. If any adjustment, we will issue public notice accordingly for your information.



The Bank suggests you refrain from going outdoors whenever possible, which will actively contribute to the prevention and control of NCP. Thanks for your understanding and support!


Standard Chartered Bank (China) Limited