Contact Us

Not able to find what you were looking for?
Credit Card Closure:

Please make sure that there is no outstanding balance on your card and that any loans or facilities taken on your card are settled. Once you have cleared the full amount due on your card, please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011.

Credit Card Balance

Did you know that you can also check your balance by

  • Logging on to Online Banking
  • Using the self-service options when calling us on 0800 22 099 or on +962 6 565 8011.
Account Balance

Did you know that you can also check your balance by:

  • Logging on to Online Banking
  • Using the self-service options when calling us on 0800 22 099 or on +962 6 565 8011.
Various Credit Card Offers

Please follow the link to explore the various credit card offers.

https://www.sc.com/jo/personal/credit-cards/en/index.html

Transaction details

Did you know that you can also check your transactions by:

  • Logging on to Online Banking
  • Using the self-service options when calling us on 0800 22 099 or on +962 6 565 8011.
Contact details Change

Did you know that you can also change your contact information by

  • Logging on to Online Banking
Debit Card Blocked

Please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011 at your earliest convenience.

Debit Card PIN Creation

Please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011.

Renewal or Replacement card activation

Please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011 to activate your card.

Branch Location and Timings

Please follow the link to explore the various branch timing and location;

ATM Branch Locator

Can't find what you are looking for, click here!

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Contact Me »

Branch Banking Hours

Our Official working Hours are from Sundays to Thursdays, from 8:30 AM till 3:00 PM

Call Us

Call our 24 hours/day Phone Banking Team for further information.

0800 220 99 Or
+962 6 565 8011

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed