Contact Us
At Standard Chartered, we are committed to make banking a pleasant experience. As such, we always welcome your enquiries, feedback and suggestions.
Not able to find what you were looking for?
Credit Card Closure:
Please make sure that there is no outstanding balance on your card and that any loans or facilities taken on your card are settled. Once you have cleared the full amount due on your card, please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011.
Credit Card Balance
Did you know that you can also check your balance by
- Logging on to Online Banking
- Using the self-service options when calling us on 0800 22 099 or on +962 6 565 8011.
Account Balance
Did you know that you can also check your balance by:
- Logging on to Online Banking
- Using the self-service options when calling us on 0800 22 099 or on +962 6 565 8011.
Various Credit Card Offers
Please follow the link to explore the various credit card offers.
https://www.sc.com/jo/personal/credit-cards/en/index.html
Transaction details
Did you know that you can also check your transactions by:
- Logging on to Online Banking
- Using the self-service options when calling us on 0800 22 099 or on +962 6 565 8011.
Contact details Change
Did you know that you can also change your contact information by
- Logging on to Online Banking
Debit Card Blocked
Please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011 at your earliest convenience.
Debit Card PIN Creation
Please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011.
Renewal or Replacement card activation
Please call our 24-Hour Phone Banking team on 0800 22 099 or on +962 6 565 8011 to activate your card.
Branch Location and Timings
Please follow the link to explore the various branch timing and location;
Contact Me
Alternatively, please complete our contact form and we will be in touch as soon as possible.
Contact Me »Branch Banking Hours
Our Official working Hours are from Sundays to Thursdays, from 8:30 AM till 3:00 PM
Call Us
Call our 24 hours/day Phone Banking Team for further information.
0800 220 99 Or
+962 6 565 8011
Speaking Up
Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.
Disclaimer
Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.