- What is 3D Secure™?
3D Secure™ is an online security feature powered by Visa for credit transactions carried out online. It protects you from unauthorized online purchases as you will be required to provide a one-time password (OTP) that is sent to your registered mobile number when making purchases on websites bearing the "Verified by Visa" sign.
- Is 3D Secure™ applicable for all online purchases?
No, this additional authentication process is applicable only to websites that have enabled the security feature. You will know if the website is enabled for 3D Secure™ if the "Verified by Visa" sign is displayed on the website.
- How does 3D Secure™ protect me against unauthorized transactions?
Before you can complete your online purchase, you must enter a one-time password (OTP), that will be sent to your mobile number and/or email address. This additional authorization step ensures that only the cardholder will have the password required to complete the transaction.
- How much does the 3D Secure™ feature cost?
It is a free security feature on all Standard Chartered credit.
- Do I need to apply for a new Standard Chartered credit card to enable the 3D Secure™ feature?
No, it is applicable across all Standard Chartered Chip and PIN credit cards.
- How can I update my mobile number and email address?
For Personal Banking Customers, please contact our Phone Banking Service at 080022099 (Toll Free Number) using a local landline, and at +962 6 5658011 for calls from outside / inside Jordan.
For Priority Banking Customers, please contact our Phone Banking Service at 080022828 (Toll Free Number) using a local landline, and at +962 6 5519206 for calls from outside / inside Jordan.
you can simply update your mobile number and email address through SC Online Banking Mobile application or Online Banking platform