Your time is precious, and we have made it our priority.

Your time is precious, and we have made it our priority.

We all have different priorities. If having more spare time is your priority, we'll free you up for the things that are important. Our skilled and dedicated relationship team will take care of all your banking needs.

Priority Services

Priority Services

Dedicated Banking Channels
In keeping with the service that you deserve, we offer you access to a full range of exclusive and differentiated banking channels.

Ask Once and It's Done Service
Your specific requests will always be responded to promptly with answers and solutions from our empowered Priority relationship teams at our branches and call centres.

Dedicated Relationship Team
Your Relationship Manager is supported by a highly experienced team of customer service managers and product experts who can help you on a wide range of financial needs such as investments, foreign exchange, and account services.

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Priority Benefits

Household Recognition and Family Benefits*
We know your family is your greatest asset, so we have also made them our priority. It is our way of ensuring a total banking relationship with you.

Your family will enjoy:

  • Complimentary Priority Banking membership extended to your spouse and children upon request
  • Access to Priority Banking Centres, teller counters and Priority Banking Hotline
  • Privileged pricing on banking transactions and services


* Your family members must hold an eligible bank account with Standard Chartered Bank. Terms and conditions apply.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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