Your Personal Information
This Data Protection and Privacy Statement relates solely to information supplied by you on this Web Site. Standard Chartered Bank, the Data Controller ("Standard Chartered Bank") respects the privacy of your personal information and will treat it confidentially and securely.

Any personal information provided by you to Standard Chartered Bank through this Web Site will be used for the purpose of providing and operating the products and services you have requested at this Web Site and for other related purposes which may include updating and enhancing Standard Chartered Bank's records, understanding your financial needs, conducting credit checks, reviewing credit worthiness and assisting other financial institutions to conduct credit checks, advising you of other products and services which may be of interest to you, for crime/fraud prevention and debt collection purposes, for purposes required by law or regulation, and to plan, conduct and monitor Standard Chartered Bank's business. The information collected from you by Standard Chartered Bank will be valuable in improving the design and marketing of our range of services and related products for customer use. If you are providing your details in connection with an application for employment, please refer to our "Data Protection and Privacy Statement - Job Applicants" which will be displayed when you apply (see our 'Careers' page). This Statement will not alter or affect any information otherwise provided by you to Standard Chartered Bank.

Other than to those individuals and entities listed below your details will not be revealed by Standard Chartered Bank to any external body, unless Standard Chartered Bank has your permission, or is under either a legal obligation or any other duty to do so. For the purposes detailed above, your information may be disclosed to:

  • our head office and any other member of the Standard Chartered Group in any jurisdiction ("permitted parties");
  • professional advisers, service providers or independent contractors to, or agents of, the permitted parties, such as debt collection agencies, data processing firms and correspondents who are under a duty of confidentiality to the permitted parties;
  • any actual or potential participant or sub-participant in relation to any of our obligations under our banking agreement between us, or assignee, novatee or transferee (or any officer, employee, agent or adviser of any of them);
  • any credit bureau or credit reference agency, rating agency, business alliance partner, insurer or insurance broker of, or direct or indirect provider of credit protection, or any permitted parties;
  • any financial institution which you have or may have dealing for the purpose of conducting credit checks (including in the form of bank references).
  • any court, tribunal or authority (including an authority investigating an offence) with jurisdiction over the permitted parties;
  • any regulator or tax authority where necessary to establish any tax liabilities in any jurisdiction pursuant to orders, agreements with regulators or authorities or otherwise;
  • a merchant or a member of a card association where the disclosure is in connection with use of a card;
  • any authorised person or any security provider;
  • anyone we consider necessary in order to provide you with services in connection with an account.
  • whether they are located in or outside Jordan.

The above disclosures may require the transfer of your information to parties located in countries that do not offer the same level of data protection as your home country. However, Standard Chartered Bank will ensure that parties to whom your details are transferred treat your information securely and confidentially. Standard Chartered Bank also pledges its intention fully to meet any internationally recognised standards of personal data privacy protection and to comply with the international rules and regulations of data protection and privacy. We may transfer your information if it is necessary to perform our contract with you and by providing details to Standard Chartered Bank via this Web Site you are deemed to consent to any other transfers.

Information held about you is retained as long as the purpose for which the information was collected continues. The information is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect Standard Chartered Bank's interests. As a general rule, the maximum retention period is Ten (10) years commencing after the termination of your relationship with Standard Chartered Bank.

It is your responsibility to maintain the secrecy of any user ID and login password you hold.


In order to improve our Internet service to you, we will occasionally use a "cookie" and/or other similar files or programs which may place certain information on your computer's hard drive when you visit a Standard Chartered Bank web site. A cookie is a small amount of data that our web server sends to your web browser when you visit certain parts of our site. We may use cookies to:

  • allow us to recognise the PC you are using when you return to our web site so that we can understand your interest in our web site and tailor its content and advertisements to match your interests (This type of cookie may be stored permanently on your PC but does not contain any information that can identify you personally.);
  • identify you after you have logged in by storing a temporary reference number in the cookie so that our web server can conduct a dialogue with you while simultaneously dealing with other customers. (Your browser keeps this type of cookie until you log off or close down your browser when these types of cookie are normally deleted. No other information is stored in this type of cookie.);
  • allow you to carry information across pages of our site and avoid having to re-enter that information;
  • allow you access to stored information if you register for any of our on-line services;
  • enable us to produce statistical information (anonymous) which helps us to improve the structure and content of our web site;
  • enable us to evaluate the effectiveness of our advertising and promotions.

Cookies do not enable us to gather personal information about you unless you give the information to our server. Most Internet browser software allows the blocking of all cookies or enables you to receive a warning before a cookie is stored. For further information, please refer to your Internet browser software instructions or help screen. Alternatively, information on deleting or controlling cookies is available at

Internet Communications
In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, to prevent and detect crime or unauthorised activities, Standard Chartered Bank reserves the right to monitor all internet communications including web and email traffic into and out of its domains.

Your Rights and How to Contact Us
You may have the right under data protection regulations on payment of a fee to request access to personal information about you held by us and to have it corrected where appropriate. If you have that right and you wish to access, correct or delete any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Statement please contact the relevant Standard Chartered Bank Data Protection representative. You may also have the right to access details held by credit reference agencies and Standard Chartered Bank will supply details of the relevant agencies upon request. For the UK please write to: The Regional Head of Legal & Compliance UK/Europe, 1 Basinghall Avenue, London EC2V 5DD, England. (Fax number: (+44) (0)20 7885 1871). Other local Standard Chartered Bank web sites may have details of local Data Protection Officers.

Contacting You
In providing your telephone, facsimile number, postal and e-mail address or similar details, you agree that Standard Chartered Bank may contact you by these methods to keep you informed about Standard Chartered Bank products and services or for any other reason. If you prefer not to be kept informed of Standard Chartered Bank products and services, please contact Standard Chartered Bank by E-mail.

Standard Chartered Bank reserves the right to amend its prevailing Data Protection and Privacy Statement at any time and will place any such amendments on this Web Site. This Data Protection and Privacy Statement is not intended to, nor does it, create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on Standard Chartered Bank in respect of any other party or on behalf of any party.


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