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Make transfer whenever you’ve got a moment to spare.

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Quick, easy way to request for your money from others.

Track transactions

Track your CliQ activities at one clickand stay in control of your finances.

Definitions

  • Bank: Standard Chartered Bank
  • Customer: A natural or legal person, and singular comprises dual and plural as well.
  • Business day: It is the day on which the Bank is open and provides its services.
  • Service: (CliQ) Fund transfer and payment through the Online or Mobile Banking.

CliQ Terms and Conditions

  1. The Customer shall solely beat the responsibility that my result from debiting his account (s)/ credit card when using this service or any liability that may arise from mistakenly transferring any amount(s) to any other account or making purchases to merchants through the Online or Mobile payment system service.
  2. The Customer (natural person) undertakes not to use the service for commercial purposes to make profit or to make donations.
  3. The Bank may close any of the customer's accounts with (30) days prior notice without bearing any responsibility at its absolute discretion in case the Bank finds out that the Customer has violated any of the conditions of dealing or any of the banking customs, or if the Customer does not observe the law and the principle of good intent or for any other reason estimated by the Bank. In this scenario, the Bank will pay the Customer the balances of the account(s) in the manner the Bank determines.
  4. For the purposes of processing the transfers, the customer authorizes the Bank to provide the Jordan Payments & Clearing Company with the customer's data, which is updated periodically, as well as to exchange information and/ or data with other financial institutions involved in processing the service, and the information exchange process is carried out in compliance with laws or the standards for the Central Bank of Jordan and the Jordan Payments & Clearing Company.
  5. The Online or Mobile payment system service is provided within the Hashemite Kingdom of Jordan, according to the currencies approved by the Central Bank / Jordan Payments & Clearing Company.
  6. Online or Mobile payment transactions are subject to the fees (if any) specified on the bank's website and for the limits specified by the Jordan Payments & Clearing Company.
  7. The Bank will not be responsible for any errors, damages, loss, costs, or expenses that may be incurred by the customer as a result of a violation of these conditions, and the Customer shall bear all compensation, costs, claims and damages that the bank may be exposed to as a result of the violation of these conditions.
  8. The provisions mentioned in the general and special conditions manual for dealing with the bank accounts and electronic services, and any amendments thereto shall be applied the extend that they do not conflict with these conditions.
  9. The Customer (natural person) acknowledges that by linking the mobile number to his/her account he/she approves to display his/her details such as (full name, account number, service provider name) to the transfer initiator.
  10. The Customer (natural person) acknowledges that by subscribing to the service he/she agrees to display his/her full name at the time of inquiring or transferring cash to him/her through his/her mobile number or his/her Alias.
  11. You can contact our phone banking services available to receive your inquiries and complaints during the hours on the toll-free number 080022099 from inside Jordan and telephone +962 6 5658011 from outside Jordan.
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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