Are you a mobile banking customer? Apply for SMS alerts for transactional alerts when they happen. All mobile banking customers can apply for SMS alerts.


What kind of benefits can I get from SMS alerts?

Customers will receive SMS alerts for the below actions on their account.

  • Deposits
  • Funds Transfer
  • ATM withdrawals
  • static data amendment
  • Adding beneficiaries
  • One time PIN
  • Online Transactions
  • Withdrawals
  • Pos Transactions
  • Changes to your Personal account


  1. Visit your local branch
  2. Log into your online banking platform and register for SMS Alerts on Submit Service Request

For more information, call +263 (0) 242 254281/2/3 or visit a branch near you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.