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Bn masthead guide to credit transaction dispute

Manage your credit card better with SC Mobile App.

Credit Card Transaction Dispute

Resolve disputes over your credit card transactions with one single request on SC Mobile App.

Guide to Credit Card Transaction Dispute

  • Click on “Credit Card Transaction Dispute” under “Card Management”

  • Select your card that you would like to raise a dispute request

  • Select the correct option for transaction dispute

  • Scroll down to view your transaction for the past 75 days

  • Select the transaction that you would like to raise a dispute

  • Attach a supporting document for the request and click on “Next”

  • Enter details for your Dispute raised in the text box

  • Submit the request after you checked that all the information are correct

  • Your request is submitted and ready for process!


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