At Standard Chartered we have the privilege, opportunity and responsibility to be a force for good in the markets in which we operate. Given the important role the financial system plays in the lives of our customers, and the development of economies and societies around the world, the conduct of the banking industry matters.
Ensuring we live by the high standards we set for ourselves is not only the right thing to do, but is an essential part of how we do business. Everyone at the Bank has a meaningful contribution to make in the fight against financial crime.
A key component of this is making sure that we are equipped to identify and respond to the financial crime risks arising out of the work we do.
That is why we are committed to helping every member of our staff to understand how conduct, including preventing and detecting financial crime, is integral to our day-to- day work.
As part of this effort, we’ve launched a multi-year internal campaign - ‘The Whole Story’ - to engage our staff through the use of real-life examples and by showing them the human cost of financial crime. The Whole Story goes beyond rules and regulations, and demonstrates the real and positive difference our staff can make.
We believe that helping our people to behave in a way that meets the expectations of clients, stakeholders, regulators and the communities in which we operate is a true competitive differentiator for Standard Chartered.
Pam Walkden | Group Head, Human Resources