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According to regulatory requirement, the bank will conduct the review on the transfer. It may cause some delay of the transfer completion time. The actual turnaround time depends on the Beneficiary Bank. If you need any assistance, please call our customer service hotlines at 956083. If you are in Hong Kong, Macao, Taiwan or an overseas area, please call our hotline +86 755 956083.

Funds for investment in Standard Chartered wealth-management products and agent sales products will be directly deducted from clients’ Standard Chartered Bank (China) account for subscription or clearance instead of transferring to the third-party entity or individual. Please do not buy any non-Standard Chartered or unauthorized financial products in the bank, the details of Standard Chartered wealth-management products and agent sales products on sale are available at our official website  (http://www.sc.com/cn/invest/hot-product.html). For enquiry, complaint, report any inappropriate sales behaviour or unauthorized product introduction, please call our customer service hotlines at 956083, or directly dial 400 888 8293 for complaint. If you are in Hong Kong, Macao, Taiwan or an overseas area, please call our hotline +86 755 956083. Please prevent Telecom fraud and criminal activities and protect your personal property. According to Law of the PRC on Combating Telecom & Online Fraud, bank cards and accounts are prohibited to be illegally bought and sold, rented and lent, and card/account holder will bear the legal responsibility if the bank cards or accounts are used for telecommunication & network fraudulent activities.