Important Information | Standard Chartered Japan

Stay Vigilant Against Suspicious emails, websites, phone calls, Fraudulent Investment Solicitations and other ither scams impersonating Standard Chartered Group

We have recently become aware of suspicious investment solicitations, invitations to open securities accounts, and other fraudulent activities carried out by third parties with no connection to Standard Chartered Securities (Japan) Limited or Standard Chartered Bank (together, the “SCB entities in Japan”). In some cases, these parties have used names that could be mistaken for those of the SCB entities in Japan or have falsely claimed non-existent business relationships.

The SCB entities in Japan serve corporate clients only. We do not conduct any business with individual customers, whether directly or indirectly through intermediaries, including Japanese securities firms or other financial institutions.

We have received reports from individuals who were directed, through online searches using keywords such as “investment”, to websites claiming to offer stock trading services provided by the SCB entities in Japan. After opening an account, they were encouraged to invest in what were described as “IPO opportunities available only through a lottery”, only to later discover that their funds had not been returned.

Please be aware that the SCB entities in Japan do not solicit investments through social media, former employees or any other third parties.

If you suspect that you have been affected by fraud or a scam, please contact your local police immediately.

External links

Standard Chartered Global Site

Fighting financial crime | Standard Chartered

Bogus phone call and fraudulent sms messages purportedly from banks

Please be aware of bogus phone calls, Social Network messages and suspicious emails from organizations using names similar to our name and brand (i.e. SCB HK, Hong Kong Standard Chartered Bank), or people who pretend to be employees of the Bank to solicit fraudulent investments or request information. Those suspicious emails use our logos, our photos from the bank’s homepage or the fake employee ID card to mislead receivers.

Please note that the Bank will not ask for personal information through emails or pre-recorded messages. Do not disclose any personal information when contacted through suspicious emails or calls.

TO OVERSEAS STANDARD CHARTERED BANK INDIVIDUAL ACCOUNT HOLDERS

Standard Chartered Bank in Japan does not provide any support services (including overseas account opening support services) for Standard Chartered Bank overseas individual account holders. If you have any questions or inquiries regarding overseas individual accounts, please contact the appropriate Standard Chartered Bank overseas branch directly.

ACCESS BLOCK FROM SANCTIONED COUNTRIES

Standard Chartered’s Banking Services are easily accessible from anywhere you travel throughout the world, except in certain countries that are subject to international economic sanctions. Standard Chartered is committed to compliance with those sanctions. As such, we do not allow our products and services to be used directly or indirectly in Cuba, Iran, North Korea, Sudan and Syria.

Please note that we have blocked usage of the following products and services in these countries:

Online & Mobile Digital Banking Services
Access to Contact Centres
ATM & Credit Card transactions

Access to Standard Chartered’s products & services will continue to be blocked for as long as you are in North Korea, Iran, Syria, Sudan or Cuba. You can resume your use of these services when you are outside these countries.