Skip to content


Help and customer support

Human, Person, Sitting

Office address:
Super Plaza (6th floor) Building # 340,
Way # 4805 Al Athaiba,
Muscat, Sultanate of Oman

Working hours (effective 16 August 2020)
Sunday – Thursday,
8:00AM – 2:00PM

Telephone: +968 24773669.
email address:

New Hijri Year 1445 H

Dear Customers,

On the occasion New Hijri Year 1445 H and in accordance with the directives of the Central Bank of Oman, Standard Chartered branch, and offices will be closed on Thursday, 20 July 2023. Business will resume on Sunday, 23 July 2023.

We take this opportunity to express our best wishes to all member on this great occasion.

Trade Service Levels

Where you request for a trade service (and provide to us all documentation and information required for such trade service) by the cut off time, and unless you have been otherwise informed, we expect to execute the trade service within the service level as indicated below[1].

ProductCut offService Level
Main Import / Export products e.g., Import LC, Export Bills,
Pre-vetted BG 
12 PM Oman timeAim for same calendar day processing
Service Contact and Hours for Trade Client Service Team
+968 24773589
+968 24773515