You're about to leave our website

This hyperlink will bring to you to another website on the Internet, which is published and operated by a third party which is not owned, controlled or affiliated with or in any way related to Standard Chartered Bank (Hong Kong) Limited or any member of Standard Chartered Group ( the "Bank").

The hyperlink is provided for your convenience and presented for information purposes only. The provision of the hyperlink does not constitute endorsement, recommendation, approval, warranty or representation, express or implied, by the Bank of any third party or the hypertext link, product, service or information contained or available therein.

The Bank does not have any control (editorial or otherwise) over the linked third party website and is not in any way responsible for the contents available therein. You use or follow this link at your own risk. To the extent permissible by law, the Bank shall not be responsible for any damage or losses incurred or suffered by you arising out of or in connection with your use of the link.

Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the terms of use and privacy policies of the third party website that you are going to visit.


Proceed to third party website
Couple looks at the phone
Couple looks at the phone

Festive lucky draw on SC Pay (FPS) and banknote exchange arrangements for CNY

The festive season is approaching and we wish you all the best – health, harmony and happiness – for the New Year. In these special times, your health and safety are our top concerns, therefore we’re providing services that take your well-being into account. Now you can distribute e-lai see through SC Pay and send blessings to your friends and relatives regardless of the distance!

Festive Lucky Draw

Lucky Draw Result Announcement

From 8 February to 28 February 2021, you can get a lucky draw chance automatically for up to HKD8,888 cash (over 1,000 prizes) if making a payment through SC Pay (FPS) such as “Sending e-lai see” and share the unique SC Pay stickers.

How-to: Send e-lai see via SC Pay (FPS) during New Year

Step 1

Tap “SC Pay” on the welcome screen of SC Mobile app and login.






Tap “SC Pay” on the welcome screen of SC Mobile app and login.
Step 2

Select either your registered mobile number or email address with the bank and the source account to send money. Also set your Standard Chartered bank account as default to receive money and the daily transfer limit.

elect either your registered mobile number or email address with the bank
Step 3

Key in SMS or email One-Time Password (OTP) to authenticate the registration.





Key in SMS or email One-Time Password (OTP) to authenticate the registration.
Step 4

Click "Confirm" to complete the registration and start transferring money with SC Pay (FPS).





Click Confirm to complete the registration and start transferring money with SC Pay (FPS).
Remark:
  1. You would need to upgrade your SC Mobile app to the latest version on or after 8-9 Feb 2021, in order to view and use the new SC Pay stickers.

New Banknotes Arrangement

New banknotes and good-as-new notes will be available for exchange at Standard Chartered Bank branches from 26th January to 11th February 2021. During the period, special arrangements will be implemented to reduce crowd gathering and waiting time in response to current epidemic.

All branches will provide new banknote exchange service from 8 a.m. for the first three days of the service period and all branch counters will only offer new banknotes exchange service from 8 a.m. to 10 a.m. to shorten clients’ waiting time and smoothen the bank’s services in normal hours.

New Notes Exchange Service Arrangement Schedule:
Date
New Banknotes Exchange Service Hours
26 January 2021 (Tuesday) 8:00am to 10:00am until stock last (All branch counters will only provide new banknotes exchange service)
27 January 2021 (Wednesday) 8:00am to 10:00am until stock last (All branch counters will only provide new banknotes exchange service)
28 January 2021 (Thursday) 8:00am to 10:00am until stock last (All branch counters will only provide new banknotes exchange service)
29 January 2021 (Friday) to 11 February (Thursday) 10:00am until stock last

Special arrangement on new banknotes and good-as-new notes exchange service as follows:

  • Designated queue ticket arrangement will be implemented to reduce crowd gathering and the need to queue outside branches.
  • New banknotes exchange period for service has been extended to three weeks to allow sufficient time for the public to enjoy the service. The bank will ensure that new banknotes and good-as-new notes are supplied every day to better divert customer flow.
  • In aware of current epidemic, protective measures for staffs and clients have been strengthened at all branches. For instance, guests are required to measure body temperature, wear masks and use alcohol hand sanitizer before entering the branch; isolated waiting areas in the lobby will be set up to maintain social distancing; seats and counters will be equipped with acrylic screens while disinfection should carry out regularly. Protective equipment such as masks, face masks, protective gloves and alcohol hand sanitizer will be provided by the Bank to all staffs.

SC MOBILE APP

Manage your finances on the go

  • ANDROID APP PACKAGE

FAQs

  • “e-lai see” is one example of SC Pay transactions, and you may send e lai-see instantly via SC Pay by entering the phone number, email address or FPS ID of the recipient. After completion, you can even send the brand new Chinese New Year stickers to your friends or family via different instant messaging platforms.

  • Upon making any SC Pay (FPS) third-party fund transfer (not including Scan & Pay or SC Keyboard) with an amount of at least HKD10 (or equivalent) and sending SC Pay stickers in the same transfer, as well as maintaining the FPS default receiving account with the Bank during 8th – 28th Feb 2021, you would participate in the lucky draw automatically without any registration required. Terms and condition apply.

  • The first prize is a cash prize of HKD8,888, with a total of 5 quotas. Also, there are 1,000 quotas for cash prize HKD188.

  • Lucky draw result will be announced on or before 30 April 2021.

  • Winners will be notified via email/ SMS, and the winner list will also be uploaded to Standard Chartered Bank website.

  • Sorry, every eligible customer will get one chance for the lucky draw, regardless of the number of SC Pay transaction made.

  • SC Pay sticker is supported in: Whatsapp, Telegram, Signal, WeChat, Line, Facebook Messenger, iMessage.

  • You would need to upgrade your SC Mobile app to the latest version on or after 8-9 Feb 2021, in order to view and use the new SC Pay stickers.

Terms and Conditions

Remarks

  1. SC Pay transfer on SC Mobile are available to Standard Chartered Current / Savings Account and Credit Card holders (expect UnionPay Dual Currency Platinum Credit Card).  Credit Card only supports SC Pay transfers on SC Mobile in HKD.
  2. Any transfer by credit card subject to your available credit card limit and the maximum daily aggregated transfer limit for Non-registered Payee Transfer. More info available here.
  3. Asia Miles/ 360 Reward Points/ Cash Rebate or any other credit card reward campaign and chargeback right / protection is not applicable to SC Pay transactions via SC Mobile by credit card.
  4. Over-limit electronic fund transfer handling fee may apply, if the total accumulated transfer amount exceed. For details, please refer to here.
  5. SC Pay is only applicable to payees who have registered for FPS service.

To borrow or not to borrow? Borrow only if you can repay!