Have a question? Let’s talk.
Have a question? Let’s talk.
Click here to locate our Branch and Shared ATM Network locations.
|
Customer Service Hotline
|
|
|---|---|
| 24 Hour Hotline | (02)40580088 |
| Toll free Hotline | 0800-051234 (Landline only) |
| Credit Card Loss Report Hotline | (02)66032890 |
| Corporate & Institutional and Commercial Banking Clients Hotline |
For landline: (886) 4066-8688 For mobile: (886) 2-4066-8688 (Mon-Fri, 9am-6pm) |
| SME Hotline | (02)40510088 (Press 1 for Agent service) |
| Elderly Service Hotline | (02)66032838 |
Please dial 1 banking then use the speed dial. (Please follow instructions for Phone Banking Service process to complete other service requests)
|
Account Related
|
|
|---|---|
| Inquiry on TWD account balance | 1111 |
| Request for saving account deposit detail | 1211 |
| Inquiry on exchange rate | 113 |
| Inquiry on insufficient balance for checking account | 114 |
| Request for bank statement | 13 |
| Checking A/C current status | 61 |
|
Fund transfer
|
|
|---|---|
| Transfer to SCB accounts | 211 |
| Transfer to SCB accounts Transfer to other Bank’s accounts | 212 |
| Available balance on Overdraft account | 213 |
| Transfer to Time Deposit and Withdraw Time Deposit | 214 |
| Foreign currency fund transfer | 215 |
|
Loan services
|
|
|---|---|
| Inquiry on loan application status | 312 |
| Inquiry all latest payment amount and payment due date | 33 |
| Inquiry on current outstanding amount and available credit line | 34 |
| Make latest due payment | 351 |
| Apply pay-off certificates | 36 |
| Request for Loan Repayment Receipt (Open for customer application for tax purpose from 3/1 to 5/31) | 37 |
Prefer face-to-face interaction? Start a video session with our consultants.
On the move? Use our voice chat service to talk to our consultants.
Prefer to message? Use our live message service to chat with our consultants.
Service hours are Monday through Friday from 9AM to 6PM, excluding Public Holidays.
This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/tw/en and entering a website operated by other parties:
Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.
The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.
Thank you for visiting www.sc.com/tw/en