Online Services
ACCESS BLOCK FROM SANCTIONED COUNTRIES

Standard Chartered's Banking Services are easily accessible from anywhere you travel throughout the world, except in certain countries that are subject to international economic sanctions. Standard Chartered is committed to compliance with those sanctions. As such, we do not allow our products and services to be used directly or indirectly in Cuba, Iran, North Korea, Sudan and Syria.

Please note that we have blocked usage of the following products and services in these countries:

  • Online & Mobile Digital Banking Services
  • Access to Contact Centres
  • ATM & Credit Card transactions

Access to Standard Chartered's products & services will continue to be blocked for as long as you are in North Korea, Iran, Syria, Sudan or Cuba. You can resume your use of these services when you are outside these countries.

Important Security Message - Shellshock (or Bash) Bug

September 29th 2014

IT security researchers have recently discovered a vulnerability in a software that is commonly used in Unix and Linux operating systems to execute commands from applications. This vulnerability could allow an attacker to gain control over an affected machine, access confidential information and perform unauthorised activities.

The Bank has carried out investigations and found no vulnerability in our systems. We will continue to monitor our systems and the external environment to take necessary action if a threat is detected.


Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed

April 10th 2014

A security vulnerability has been detected in the commonly used OpenSSL 1.0.1a-f. The Open Secure Sockets Layer (SSL) provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM), virtual private networks, etc.

Standard Chartered Bank websites and banking services are secure and not affected by this vulnerability. However, please remain vigilant and contact the Bank if you notice any suspicious activity in your account.