An eStatement is an electronic version of a customer’s account activity over a period of time.
All bank customers qualify.
No, this service is absolutely free. However, you will be charged for paper statements requested via the branch, call centre or through mBanking.
No. Once registered for eStatements, you will only receive your statements via email.
You can receive your statements daily, weekly, monthly or quarterly, depending on what you specify on the subscription form.
Yes. You can receive your eStatements on multiple addresses. Simply register the email addresses that you will want your eStatements to be sent to.
If you hold any (or a combination) of the following products from Standard Chartered, you can register for the service for free:
Call our 24-hour contact centre on +255 22 2164 999 today to register for online banking.
No, the service is absolutely free with no extra charges.
We have adopted comprehensive security measures to safeguard your use of Online Banking.
It’s easy to apply for, easy to use. And best of all, it’s FREE!!
Visa debit card is an internationally accepted Visa ATM / Debit Card that is linked to your Standard Chartered Bank account, allowing spending on shopping outlets, online and cash withdrawals at ATMs.
The validity period of the card is 5 years from the date of issue.
You can apply for your free debit card on our mobile app and get it delivered to you free of charge.
Please log on to your SC mobile or online banking platform to request for another card.
Your card is not enabled for online (e-commerce) transactions by default. You are required to call our contact centre on 022 2164 999 to switch on this service.
Please visit our page for current fees and charges on debit cards.
Yes, Joint account holders can each have Visa Debit card provided the joint account can be operated singly.
You can avail an array of financial services at Standard Chartered ATM sites with your Standard Chartered Bank Visa debit card.
Yes, you can use your Visa card to withdraw from visa ATMs
Card activation via SC mobile / online banking
Card activation via ATM
SC Mobile App
Security of your PIN: – Your PIN should be confidential and known to you only. For Security reasons DO NOT write your PIN on your card and or any item in your wallet or purse or any item liable to be lost and stolen simultaneously with your card. The security of your Card & PIN is extremely important. If you fail to observe these security requirements you will be liable for any unauthorised use and any loss involved.
If you suspect your card has been stolen or if you happen to lose your card, you need to report the loss or theft by calling our 24/7 Contact Centre 022 2164 999 or +255 784 109999.
You can stop the usage of your card for online (e-commerce transactions) by calling our contact centre on 022 2164 999. However, you will be unable to use the debit card for online transactions (e-commerce) when switched off.
Yes, your Debit card can withdraw fund from any ATM which is VISA branded anywhere any time.
Immediately after you blocked it online.
Yes, you can pay for online purchase and point of sale machine.
Yes, you need to follow instruction on ATM for PIN changes.
You can order your new card online or visit your nearest branch.
Yes, due to the cost on card production, you will be charged for card replacement/new card based on fees applied in tariff guide.
Yes, only if the card is stopped temporarily, otherwise the card can not be reactivated.
Within ten working days.
You can contact call centre and get the PIN reset.
You can visit branch and get card limit increase.
You can access your funds at the ATM after 1 calendar week for TZS a/cs cards e.g. if you have exhausted your limit on a Wednesday, you will be able to access your funds at the ATM on Wednesday the next week and daily limit for USD cards.
* Terms and Conditions apply
The following documents are required:
Yes. We require you to domicile your salaries and allowances with the bank. You will be required to instruct your employer to do so and your employer must confirm this in writing.
In order to qualify, you must a minimum net salary of TZS250,000 per month. You must also be a standard chartered client who have current or saving account with the bank.
Yes. In order to do this, you will go through the normal application process. In addition, we require a letter from the Bank where your loan is stating the outstanding balance of your loan that is required to be settled. Standard Chartered Bank will pay this amount directly to the Bank from the proceeds of your new loan.
This loan is unsecured. All that we require is for you to receive your salaries and allowances through Standard Chartered Bank throughout the period of the loan.
Yes. This can be done 6 months from the date you took the initial loan. However, if you get a pay rise, you can also apply for a Top up immediately. A good repayment history is also required and we can work with you on this.
Yes, you can pay down your loan before maturity.
Yes. This is an all-purpose loan and can be used for any purpose of your choice.
Standard Chartered currently offers mortgages for the purchase of already completed residential properties only.
We accept the following proof of ownership:
The maximum loan amount we offer is TZS1 billion with up to 20 years repayment period.
Perfection fees are the fees paid to the government for the transfer of ownership of title from the original owner to the customer and also the registration of Legal Mortgage to note the Bank’s interest. Yes, you will be required to pay these fees upfront as it is a condition precedent to drawdown of the mortgage facility.
Interest is calculated as a percentage of the principal amount outstanding on a daily basis i.e. on a reducing balance basis. The interest component of your monthly repayments is therefore larger at the start of the loan and reduces progressively over the life of the loan.
The interest rate for our mortgage is floating in line with prevailing market conditions.
Minimum you must earn to qualify for a mortgage is TZS1.5million.
EMI refers to equated monthly instalments. It is computed using a formula which spreads interest and principal repayments into equal monthly amounts over the tenure of the loan.
DBR refers to your debt burden ratio. This is the percentage of your monthly net income (after tax and other deductions) which we would permit you to use to service your mortgage facility.
Yes you can. However, we will still require that you make monthly repayments of interest and principal (EMI).
Yes you can.
Guide to completing the application form. Standard Chartered’s outward telegraphic transfer form is used for paper-based remittances, enabling your transaction to be processed in a timely manner. Read More
See here some the frequently asked questions about direct debit instructions. If you have additional queries or would like more information about Standard Chartered’s capabilities, please contact your local Client Services Representative. Read More
See here some of the frequently asked questions about payment instructions. If you have additional queries or would like more information about Standard Chartered’s capabilities, please contact your local Client Services Representative. Read More
Find more details about IBAN Format Quick Reference.
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