Get the answers to your banking needs in the following ways

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Talk to Us

At Standard Chartered, we are committed to make banking a pleasant experience. As such we always welcome your enquiries, feedback and suggestions.

Talk to Us
Call Centre for all general enquiries on our services and products

(Online banking, Mobile banking, Phone banking, Forex, SMS Alerts
and E-statements)

+255 784 109999 or +255 768 986999


Corporate & Institutional Banking

+255 22 2164609

Financial Markets

+255 (22) 784 109617/18/19
+255 (22) 784 109620/21/22
+255 (22) 2164616 – 4622

Priority Banking

+255 784 109 990

+255 768 986 990

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Visit us

Use the branch locator to find the nearest branch or ATM

Locate Us

Click here to locate our Branch and Shared ATM Network locations.

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Compliments & Complaints

Tell us your experience

At Standard Chartered, your feedback matters to us.

If you would like to share your feedback you can email us securely via Online Banking or the Standard Chartered Mobile App in a few simple steps:

  • Log in to your Online Banking account.
  • Click on your name at the top-right of the page, and select ‘Mailbox’ from the drop-down menu.
  • Follow the instructions to authenticate your login via the SC Mobile App or generate an offline PIN.
  • Click on ‘Compose Message’ to submit your secure message.
  • Log in to the SC Mobile App.
  • Click on the drop-down menu at the top-left of the screen.
  • Click on ‘Inbox’ and select the ‘Secure Mail’ tab.
  • Click on the icon at the top-right of the screen and compose your secure message.

We are committed to providing the best banking experience for all our clients and will do everything we can to ensure your concerns are addressed.


If, despite our best efforts, you remain dissatisfied with services, you may seek further assistance by clicking here.

Contact Us


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