Tz digital banking x y

View

Check your account balances and card details on the go.

Pay

Manage your bills and payments instantly.

Transfers

Handle all account related transfers here.

Services

Place a request for a cheque book, activate your card, set up a PIN and much more on the go.

  • Cheque Book Request

    Request for a cheque book and have it delivered to you.

    Cheque Book Request

    Steps on how to request for a chequebook

    Step 1: Go to menu and Select “Help and Services”.

    Step 2: Select Cheque Book Request.

    •       Choose option under Most Popular Request
    •       Choose option under Service Request by Category–> Account Management–>Cheque Book Request


    Step 3: 
    Choose which account you would like your cheque book to be issued for.

    Step 4: This request will be shown to eligible accounts.

    Step 5: Once Details are confirmed the cheque book will be sent to your mailing address.

    Step 6: To track the status of your cheque book or any other request, go to the “Help and Services” menu and select status.

    If you wish to do this now, login in to your account https://www.sc.com/tz/online-banking-login/security-information.html

  • Track Your Request

    Change your card PIN with a few simple steps.

    Track Your Request

    Steps on how to track your request:

    Step 1: To track the status of your request, visit the “Help and Services” menu and select “Status”.

    Step 2: View the status of all active and completed requests.

    Step 3: User can see whether the request is received, process, or completed.

    Step 4: Requests for the past 90 days can only be shown.

    If you do wish to do this now, login to your account https://www.sc.com/tz/online-banking-login/security-information.html

  • Card Activation/ PIN Change

    Recently received a new card? Activate it by setting up your PIN.

    Card Activation/ PIN Change

    Steps on how to activate your card

    Step 1: Go to menu and Select ‘Help and Services’.

    Step 2: Select either Debit or Credit Card Activation & PIN Set under ‘Service Request by category’–> ‘Card Management’.

    Step 3: Choose which card to activate.

    Step 4: Ensure that you have your card before proceeding for Activation and PIN Set.

    Step 5: Enter PIN for your debit or credit card.

    Step 6: Key in the OTP sent to your registered mobile number and click next.

    Step 7: Review the details on screen and click ‘Confirm’.

    Step 8: Your card is now activated with a PIN.

    Note: Credit cards are activated within 24 hours, but you can activate your card prior to the 24 hours through the above.


    Steps on how to change your card PIN

    Step 1: Go to menu and Select ‘Help and Services’.

    Step 2: Select either Debit or Credit Card PIN Change under ‘Service Request by category’–> ‘Card Management’.

    Step 3: Choose which card to activate.

    Step 4: Enter PIN for your debit or credit card.

    Step 5: Key in the OTP sent to your registered mobile number and click next.

    Step 6: Review the details on screen and click ‘Confirm’.

    Step 7: Your card is now activated with a PIN.

    If you wish to do this now, login to https://www.sc.com/tz/online-banking-login/security-information.html

  • Card Block/Replacement

    Lost your card? Don’t worry, request for a new one instantly.

    Card Block/Replacement

    Steps on how to instantly block a lost or stolen card

    Step 1: Go to menu and Select ‘Help and Services’.

    Step 2: Select either Report Lost/Stolen Card under Most popular service requests or under ‘Service Request by category’–> ‘Card Management’.

    Step 3: Choose which card to block and reason for block.

    Step 4: Key in the OTP sent to your registered mobile number and click next.

    Step 5: Review the details on screen and click ‘Confirm’.

    Step 6: Your card is now blocked and you will be issued a replacement automatically.

    NoteCard replacement fee will be charged

    Standalone Replacement

    If you have damaged your card, please follow the instructions above but select “Replace Card”.

    If you wish to do this now, login in to your account https://www.sc.com/tz/online-banking-login/security-information.html

  • Update Details

    Update your Emirates ID, passport number, personal details and much more.

    Update Details

    Steps on how to update your personal information

    Step 1: Select “Profile Details” from the main menu.

    Step 2: Enter the OTP sent by SMS.

    Step 3: Press OK on the pop-up message.

    Step 4: Edit the section of your choice.

    Step 5: Select “Review”.

    Step 6: Select “Save”.

    Step 7: Enter the OTP again to confirm changes.

    Step 8: Request submitted and the reference number will be provided.

    Step 9: Your details have now been updated in a matter of minutes.

    If you wish to do this now, login in to your account https://www.sc.com/tz/online-banking-login/security-information.html

  • Global Link

    Manage your global accounts in one place.

    Global Link

    Steps on how to manage your global accounts

    Step 1: Go to menu and click on “Global Link Accounts”.

    Step 2: Select “Manage Global Accounts” and click on “Link Account”.

    Step 3: Select the country you want to link and enter in the Online Banking credentials of that country.

    Step 4: Click “Next” to see the relationships held in the country you added through your Tanzania Online banking access.

    If you wish to do this now, login to https://www.sc.com/tz/online-banking-login/security-information.html

Apply Now

Find out the most suitable product for you.

  • Easy Payment Plans (EPP)

    Enjoy flexibility with your payment plan when purchasing AED 1000 or more with your Standard Chartered credit card.

    Easy Payment Plans (EPP)

    Steps on how to apply for Easy Payment Plan

    Step 1: Login to online banking via laptop or mobile phone, anytime anywhere.

    Step 2: Once you have logged in, you can submit an EPP request through any of the following options:

    •     Click on the Banner inviting you to apply for an Easy Payment Plan; or
    •     Go to “Card Transaction History” page and select the eligible transaction(s) you wish you to  convert; or
    •     If you’re on your logged in via SC Mobile, select “Apply for Easy Payment Plan” from the 3-dot menu on the upper right side of your Credit Cards transaction page


    Step 3: 
    You will be asked to enter a One-Time Password (OTP) that you will receive on your registered mobile #.

    Step 4: After entering the OTP, simply select the tenure you wish to book your selected transaction(s) on.

    Step 5: Accept Terms & Conditions and submit your request.

    Step 6: You will receive an SMS confirmation that your request is being processed.

    If you wish to do this now, login to https://www.sc.com/tz/online-banking-login/security-information.html

  • Fixed Payment Plan (FPP)

    Instantly avail a loan amount up to your available credit card limit.

    Fixed Payment Plan (FPP)

    Steps on how to apply for Fixed Payment Plan

    Step 1: Simply will log into online banking via laptop or mobile phone, anytime anywhere.

    Step 2: Once you have logged in, you can submit an FPP request through any of the following options:

    • Click on the Banner inviting you to apply for a Fixed Payment Plan against your available credit limit; or
    • Go to the main menu and select “Loan on Card” under the Loans section; or
    • Go to “Card Details” page and select the “Apply for Loan” next to your available credit limit; or
    • If you’re on your logged in via SC Mobile, select “Get a Loan on Card” from the 3-dot menu on the upper right side of your Credit Cards transaction page

    Step 3: You will be asked to enter a One-Time Password (OTP) that you will receive on your registered mobile #.

    Step 4: After entering the OTP, select “Instalment Loan” to avail a Fixed Payment Plan.

    Step 5: Simply select the amount you wish to book against the tenure you wish to book it on.

    Step 6: Provide the account details of where you would like the funds to be transferred.

    Step 7: Accept Terms & Conditions and submit your request.

    Step 8: You will receive an SMS confirmation that your request is being processed.

  • Smart Payment Plan (SPP)

    Transfer available funds from your credit card to your personal account during emergency.

    Smart Payment Plan (SPP)

    Steps on how to apply for Smart Payment Plan

    Step 1: Simply will log into online banking via a laptop or mobile phone, anytime anywhere.

    Step 2: Once you have logged in, you can submit an SPP request through any of the following options:

    • Click on the Banner inviting you to apply for a Smart Payment Plan against your available credit limit; or
    • Go to the main menu and select “Loan on Card” under the Loans section; or
    • Go to “Card Details” page and select the “Apply for Loan” next to your available credit limit; or
    • If you’re on your logged in via SC Mobile, select “Get a Loan on Card” from the 3-dot menu on the upper right side of your Credit Cards transaction page

    Step 3: You will be asked to enter a One-Time Password (OTP) that you will receive on your registered mobile #.

    Step 4: After entering the OTP, select “Non-instalment Loan” to avail a Smart Payment Plan.

    Step 5: Simply select the amount you wish to book.

    Step 6: Provide the account details of where you would like the funds to be transferred.

    Step 7: Accept Terms & Conditions and submit your request.

    Step 8: You will receive an SMS confirmation that your request is being processed.

  • Credit Cards

    Choose from our various card offerings that suite your lifestyle needs.

    Credit Cards

    Steps on how to apply for a credit card

    Step 1: Log into online banking.

    Step 2: Select Apply.

    Step 3: Choose from a list of credit card options.

    Step 4: Select the card of your choice.

    Step 5: You will be directed to Fill the Application Form.

    Step 6: Submit the Application Form.

    Step 7: Our call centre team will reach out to you on the phone number you provided.

  • Account & Deposits

    Pick from a variety of accounts that are tailored just for your saving needs.

    Account & Deposits

    Steps on how to open an additional bank account

    Step 1: Log into online banking.

    Step 2: Select Apply.

    Step 3: Select an Account for Opening.

    •       Savings Account
    •       Fixed Deposit Account


    Step 4: 
    Confirm your details.

    Step 5: Enter Deposit Amount.

    Step 6: Select the account you want the deposit to be Transferred From.

    Step 7: Accept the T&Cs and click ‘Next’.

    Step 8: Congratulations! You have a new account and you can start using it instantly.

    If you wish to do this now, visit https://www.sc.com/tz/save/

  • Loans & Mortgages

    Enjoy competitive rates and range of benefits to help you reach your ambitions.

    Loans & Mortgages

    Steps on how to apply for a mortgage or other loan

    Step 1: Log into online banking.

    Step 2: Select Apply.

    Step 3: Choose from a list of loans

    •       Personal Loan
    •       Auto Loan
    •       Personal Loan Top Up


    Step 4: 
    You will be directed to Fill an Application Form.

    Step 5: Submit the Application Form.

    Step 6: Our call centre team will reach out to you on the phone number you provided.

    If you wish to do this now, visit https://www.sc.com/tz/borrow/

Tz help centre x y

HELP CENTRE

Find answers to all your banking queries with us

Apply online xy

Apply Online

Instantly find what you need and quickly apply for the right one for you.

More Banking Tools

SC Mobile

AVAILABLE NOW

Standard Chartered Mobile Banking app is now available on the App Store and Google Play.

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/tz and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/tz

PROCEED