Online Banking Personal Details

Change Password
Setup Account
Nickname
Change Contact
Details
Change Alert
Settings
Change Funds
Transfer Limit
  • Change Password
    • Click "My Preferences" in the menu on the left hand side and click "Change Password".

      Change Password

    • Enter your Old Password and your desired New Password.
    • Click "Next".

      Change Password

    • Click "Confirm".

      Change Password

  • Setup Account Nickname
    • Click "My Preferences" in the menu on the left hand side and click "Account Nickname".

      Setup Account Nickname

    • Select the account, the nickname to be named, check whether it is visible in via e-Banking and then click "Save Changes".

      Setup Account Nickname

    • Setup of nickname is complete.

      Setup Account Nickname

  • Change Contact Details
    • Click "My Preferences" in the menu on the left hand side and click "Change Contact Details".

      Change Contact Details

    • Select the contact type to be changed (Email Address, Mobile number or Fax number).

      Change Contact Details

    • Enter the new contact information and click "Next".

      Change Contact Details

    • Enter the "One Time Password" (OTP) and click "Confirm".

      Change Contact Details

    • Change of contact information is complete.

      Change Contact Details

    Change Address Information
    • Click "My Preferences" in the menu on the left hand side and click "Change Address Information".

      Change Address Information

    • Enter the address information you want to change and click "Next".

      Change Address Information

    • Enter the "One Time Password" (OTP) and click "Confirm".

      Change Address Information

    • Change of Address is complete.

      Change Address Information

  • Change Alert Settings
    • Click "My Preferences" in the menu on the left hand side and click "Change Alert Settings".

      Change Alert Settings

    • Select your preferred notification mode and click "Next".

      Change Alert Settings

    • Click "Confirm" to accept the information on the page.

      Change Alert Settings

    • Change of Alert Settings is completed.

      Change Alert Settings

  • Effective from Jan 1st,2014, daily maximum limit of online transactions will be adjusted to:
    Priority Banking & Priority Private Wealth Customers : CNY 1,000,000
    Preferred Banking Customers:                                    CNY 200,000
    Personal Banking Customers:                                    CNY 100,000

    Change Funds Transfer Limit
    • Click "My Preferences" in the menu on the left hand side and click "Change Funds Transfer Limit".

      Change Funds Transfer Limit

    • Enter new daily limit amount and click "Next".

      Change Funds Transfer Limit

    • Enter the "One Time Password" (OTP) and click "Confirm".

      Change Funds Transfer Limit

    • Change in Funds Transfer Limit is complete.

      Change Funds Transfer Limit

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