eStatement

Wealth & Retail Banking

Corporate Business

Cross Border

Greater Convenience

Check your monthly statement through online banking anytime anywhere.

Faster Processing

Whenever and wherever you are, you’ll be able to access your statements easily, when you receive your monthly e-Statement or view online in just a few clicks!

Higher Security

Password login verification is required before you open your eStatement, offering higher security and personal privacy.

Environmentally Friendly

Contribute to environment protection by using e-Statement option.

Product Introduction


Application Channels	Online registration via Internet Banking Contact our Customer Hotline on 956083/(0755)33382730 Register in our branches or sub-branches
Scope of Service	Financial status under your name Account Balance under your name Account transaction activities under your name Time Deposit and Call Deposit status & information Investment Product status & information (only include Mali and PCI information) Loan & Mortgage status under your name
Customer Eligibility	Customer must provide us valid email address
Estatement Option	Online and Email Alert: View eStatement Online and get notified via email alerts Online and Email Attachment: Send eStatement in PDF format to email address

Please take note of the following:

You can visit our branches, call our Call Centre, or login to Online Banking to apply for eStatements.
The paper statement will be replaced by eStatements once you’ve applied successfully.
We will send your eStatement/notification of eStatement to your designated email address registered with the bank.
If you want to change your email address, please visit our branches, call our Call Centre or login to Online Banking to update.

Why can’t I find my e-Statement email in my “Inbox”?Please try to check your “Junk email” box. Your e-Statement may be treated as “Junk email” due to your email server security setting.

To avoid this auto filtering, please add estatement.cn@sc.com to your safe sender list.

Why does my e-Statement not display accurate Chinese characters?Just change the language setting in your email box to UTF-8. From the tool bar, select view > encoding > Unicode (UTF-8) in your email box setup.

More details »