Ways to Bank

-What is Online Banking?

Online Banking is a safe, convenient online platform for Standard Chartered Bank China customers to perform banking transactions via the Internet.

There is no extra charge for using this platform, however normal product fees and charges continue to apply, if any.

-Why should I choose Online Banking?

It's safe. You can now bank with confidence knowing that your transactions remain safe with us using our Online Banking platform.

Online Banking maintains world class security standards on our Online Banking platform. To find out more about these, please click here to visit our Security Advice section.

It's convenient. You can perform banking transactions from the comfort of your home or office, anywhere in the world, anytime, with our 24 by 7 service. No special software is required.

As long as you have a personal computer (PC) with the minimum configuration, you are ready to start.

-What are the services available through Online Banking?

For an overview of our services, please click here to our Function Overview.

Each function has a detailed step by step guide which can be accessed by left hand side panel.

More details >>

-I want to open a RMB savings account for a Hong Kong or Macau Resident, What do i need to do?

Hong Kong and Macau residents should bring their own Mainland Travel Permits as well as Hong Kong or Macau resident ID to open this type of account.

-Are there any necessary condition for opening a RMB savings for a Hong Kong or Macau Resident?

A customer who would like to open a RMB savings account for a Hong Kong or Macau resident must be an individual in possession of a valid Hong Kong resident ID card or Macau legal residence documents. A customer must provide his/her valid Mainland Travel Permit issued for Hong Kong or Macau Residents and Hong Kong/Macau resident ID as the effective document to open such an account at our bank.

-As a Hong Kong resident, what is the largest amount that can be wired into my account from Hong Kong in one day?

Hong Kong residents can wire a maximum of RMB80,000 into their accounts from Hong Kong each day.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.