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Standard Chartered Bank (China) Limited

Help centre welcome pack

Thank you for choosing Standard Chartered Bank (China) Limited

Find important information such as T&C, tariff, functions and user guide etc

The former name of “e-Welcome Brochure” is “e-Welcome Pack User Guide”

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Priority Banking

We all have different priorities in life. Be it securing our family’s financial future, pursuing global investment opportunities, spending more time on activities that we are passionate about or being recognised and rewarded for our achievements, our priorities are usually a combination of these and more. And they will continue to evolve and change over time.

At Standard Chartered Priority Banking we recognise that. We work with you to understand and support your priorities so that we can tailor the right mix of exceptional service, unique benefits and innovative solutions with our global expertise. Our comprehensive approach puts you at the centre of everything we do, and recognises your total relationship with us, giving you a distinct advantage in achieving all your financial priorities.

Priority Banking treasures your trust and support. If you are satisfied with our services, please recommend us to your families and friends. Your referral is the best recognition of our services.

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Premium Banking
Premium Banking provides you with high quality and convenient banking services, as well as rich and exclusive privileges, giving you a different banking experience.
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Personal Banking
Personal Banking provides 24-hour customer service hotline, online banking, mobile banking, video banking, online investment products trading platform, which can help you enjoy banking services easily.

Mobile Banking and We-Chat Official Account

Welcome to scan our QR codes, to download Standard Chartered Mobile Banking (SC Mobile) and follow our official We-Chat accounts while enjoying the conveniences such as:

  • Monitor My Account: Conveniently monitor your balances; check your credit card account by We-Chat;
  • Transfer My Money: Benefit from free domestic interbank transfer by Mobile Banking;
  • Manage My Wealth: Make product subscriptions by Mobile Banking (available only in Chinese); Read about latest campaigns and investment information from We-Chat accounts.

For IOS user, please search for “SC Mobile“ in Apple store or scan below QR code to download Standard Chartered Mobile Banking App.

For Android user, please scan the QR code below to download Standard Chartered Mobile App from our official channels, including Standard Chartered website, client-facing materials at our branches, email notification of monthly e-statement and our Retail Banking e-welcome brochure. You can also download Standard Chartered Mobile App from bank authorized Android Market, Hua Wei Market, Mi Market, Baidu Market, Tencent Market. Standard Chartered Bank (China) is not responsible for any loss or damage caused by SC Mobile App downloaded from any other unauthorized channels.

Welcome to scan our QR codes, to download SC Mobile and follow our official WeChat accounts

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