Online Banking eStatement Guide

About eStatements
View eStatement
Subscriptions
eStatement Settings
  • About eStatements
    • About eStatements

  • View eStatements
    • Click "View eStatement", and click "View PDF" to view the current eStatement, or click "View" to view previous eStatements

      view-eStatement

    • Click "View PDF" to view previous eStatement and it will display latest 5 cycle's eStatement in each page. Click 'Next' to view earlier eStatements

      view-eStatement

    • Click "Open" to view eStatement in PDF

      view-eStatement

  • Subscription
    • Click "eStatements" in left menu and click "Subscriptions" to view your statement option, and click "Change Subscription" to change the option.

      1. Online and Email Alert is the newly introduced email alert service launched on 15 Sep 2013. You will receive e-mail notifications to remind you to view e-Statement online when your e-Statement is ready.

    • Existing eStatement customers can change subscription in online banking with below steps:

      1. Login to Standard Chartered online and click "eStatements" in left menu, click "Change Subscription" to change the option.

        view-eStatement

      2. Select "View eStatement Online, get notified via email alerts", tick "I accept the Terms and Conditions above." and click 'Next' to confirm.

        view-eStatement

        view-eStatement

      3. You have successfully updated the information.

        view-eStatement

    The Chinese version shall in any event prevail if there is any discrepancy between the Chinese and English versions.

  • eStatement Settings
    • Click "eStatements" in left menu and click "eStatement Settings". Click "click here" to apply for eStatements.

      eStatement Settings

    • If you have subscribed eStatements, click "Update" to change Email Address or eStatement Password.

      eStatement Settings

    • Select or enter the details to be changed and click "Next".

      eStatement Settings

    • Click "Confirm" to accept the changes.

      eStatement Settings

    • The update is success.

      eStatement Settings

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