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Foreign Exchange Service Intro

Swimming, Water, Person

Foreign Exchange Service Intro

Important Notes

  1. Business hours of online Individual CNY Conversion: 9:30 am – 5:30 pm, Monday to Friday (excluding public holidays). Business hours of “Foreign Exchange” online channel: 6:00 am – 5:00 pm, Monday to Saturday (Inclusive of public holidays).
  2. The foreign exchange service is via the bank’s Wealth FX platform. The bank will quote the real-time exchange rate according to the customer’s application, and execute the transaction immediately upon customer’s confirmation. Therefore, the customer will not be able to change or cancel the transaction application. Before submitting the transaction application, the customer shall fully consult the bank about the relevant transaction details and make the transaction decision with caution.
  3. The foreign exchange service is only open to customers of Standard Chartered. The bank will not accept cash exchange applications from Non Standard Chartered customers.
  4. The Wealth FX platform is relying on the proper functioning of the electronic system and the Internet, the customer shall bear the transaction risks related to this. If the platform temporarily fails to work due to transmission or communication facilities, power supply system, Internet failure or network congestion etc, the bank might not be able to accept or execute the transaction submitted by the customer.
  5. Limit order function only applies to online “Foreign Exchange Trading” channel, but not for online “CNY Conversion” and “FCY Conversion” channel at the moment.
  6. For each single FX transaction, margin spread charged by bank will not exceed 300 bps.
  7. The risks related to the fluctuation of foreign exchange rates. If you exchange the currency back to the original currency sold, you may suffer adverse principal loss caused by the foreign exchange depreciation.
  8. This material is for reference only, and does not constitute an offer or an invitation for offer of any financial service or product. Please refer to relevant service or product terms for details. Standard Chartered Bank (China) limited (the “Bank”) may alter any contents herein at its sole discretion at any time, and please check with your Relationship Manager for details. The Chinese version shall prevail in case of any discrepancy between the English version and Chinese version.