Features

  • Banking Services

    Take complete control of your assets and liabilities with Standard Chartered's Online Banking.

  • Trust Investment

    Manage your investments safely and easily through our Online Banking service.

  • Credit Card

    View your credit card account summary and recent transactions for the last 4 months online.

How to Apply

As long as you are our demand deposit account customers, you can apply for Online Banking services through one of the following methods. Please select your choice:

Apply Online

Who Can Apply

ROC (Taiwan) citizens aged over 20 whose mobile number has been registered with the Bank.

Services Available

Banking services
Overview, account details, TWD intra-bank transfers, TWD inter-bank transfers (only available for those who apply via web-ATM), TWD time deposit, loan services, online tax payments, SCB credit card bill payments, Chunghwa Telecom bill payments, utilities payments and inquiries.

Trust investments
Investment P&L, customer investment profile, Trust Account Opening, Subscription (TWD Trust), Redemption (TWD Trust) ,Switch (TWD Trust), Change in Investment (TWD Trust), Trust Product Recommendation and transaction details.

Others
Priority Banking Services, Credit Cards, e-Statement and Personal Settings

Information Required For Activation

Please prepare one of the following three items: your chip ATM card (with a card reader), your phone banking PIN, or your chip ATM card's magnetic strip PIN. Follow the instructions online to complete the application process.

Standard Chartered Branch

Information Required

Your ID and the original specimen seal used when you applied for your TWD demand deposit accounts.

Information Required For Activation

Please prepare one of the following three items: your chip ATM card (with a card reader), your phone banking PIN, or your chip ATM card's magnetic strip PIN. Follow the instructions online to complete the application process.

Services Available

You can apply for all Online Banking services at any of our nationwide branches.

Customer Service Centre

Who Can Apply

ROC (Taiwan) citizens aged over 20

Services Available

Banking services
Overview, account details, TWD intra-bank transfers, TWD time deposit, loan services, online tax payments, SCB credit card bill payments, Chunghwa Telecom bill payments, utilities payments and inquiries.

Trust investments
Investment P&L, customer investment profile, Trust Account Opening, Subscription (TWD Trust), Redemption (TWD Trust) ,Switch (TWD Trust), Change in Investment (TWD Trust) , Trust Product Recommendation and transaction details.

Others
Priority Banking Services, Credit Cards, e-Statement and Personal Settings

Information Required For Activation

Please prepare one of the following three items: your chip ATM card (with a card reader), your phone banking PIN, or your chip ATM card’s magnetic strip PIN. Follow the instructions online to complete the application process.

Customer Service Hotline

4058 0088 (Please dial 02 4058 0088 on the cell phone)

Then select:

Service Functions

Our full range online banking services provide you with a complete selection of the most useful daily banking services. Our diverse services, including "Account Details and Inquiries", "Transfer Accounts Services", "Tax/Bill Payment Services", "Trust Investment Services" and "Credit Card Services", are provided to help and assist you in your everyday life and wealth management.

Banking services
Overview

You are provided with overview of your deposits and loans, credit cards and investment accounts. With one look, you will have a clear understanding and control of all your assets and liabilities at this bank.

Account Details

You are provided with account details of your saving deposits, time deposits, remittances, loans, scheduled transfers and structured products. You can access your account details with one click.

Funds Transfer

You are provided with services such as TWD intra-bank and inter-bank transfers, currency exchange transfers, foreign currency intra-bank transfers, RMB Standing Instruction and foreign remittances. These services will allow you to make transfers, schedule transfers and achieve.

Time Deposit

You are provided with TWD and foreign currency deposit services such as opening time deposits from demand deposits, early termination, Foreign Currencies Campaign Time Deposit, auto rollover setting or cancellation, etc. These services will allow you to have easy management and control of your finances.

Loan

You are provided with prepayment and repayment of principal and interest services. These services will allow you to have easy management and control of your loans.

Payments

You are provided with services such as online tax payments, credit card bill payments to SCB or other banks, Chunghwa Telecom bill payments, other telecom bill payments, payments to selected payees, utilities payments and inquiries, etc. These services will allow you to schedule or make payments at any time without leaving the comfort of your home, so you no longer need to worry about having no time to pay your bills.

Customer Investment Profile

Check our latest investment suitability analysis and fill in our online questionnaire to easily understand which type of investors you are.

Trust Investment
Investment P&L

With Personal Online Banking, you have access to domestic and overseas services such as investment P&L enquiries, fee enquiries and calculations, net value enquiries, and investment stop loss and satisfaction point settings. You will be notified via email if your investments reach your stop loss or satisfaction point settings. We give you greater control of your investments so you can plan your investments and achieve optimal allocation.

Trust Product Recommendation

You can agree to apply for Trust Product Recommendation via Online Banking, which help you plan your investments, achieve optimal allocation and manage your finances easily.

Subscription (TWD)

We offer TWD trust subscription services to help you achieve the optimal planning of your assets, and manage your finances easily.

Subscription (FCY)

We offer foreign currency trust subscription services to help you achieve the optimal planning of your assets, and manage your finances easily.

Redemption/ Switch

We offer redemption and switch services for your trust that give you financial flexibility, help you plan your investments, achieve optimal allocation and manage your finances easily.

Change In Investments

You can make changes to your regular subscription plan or your lump sum subscriptions, which help optimise your allocation and help you plan your assets.

Transaction Details

Track your investment transaction details with Personal Online Banking

Trust Account Opening
Priority Banking Services
Reward Points Overview

You are provided with reward point details in your account. You can access your account details with one click.

Reward Points Inquiry

You are provided with reward point details in your account. You can access your account details with one click.

Reward Points Redemption

You are provided with services such as Cash Coupon Redemption and Airline Mileage Redemption services. These services will allow you at any time to redeem points for your priority banking reward point, and enjoy a taste of the good life.

Reward Points Transfer between Family Members

You are provided with Reward Points Transfer between Family Members. These services will allow you to have easy management and control your priority banking reward point.

Credit Card
Card Statements

You are provided with an overview of your credit card statements.

Transaction Details

You are provided with services such as your unbilled transactions inquiry details, historical transactions inquiry details, historical statements inquiry details, and other such services. These services will afford you easy control of your spending and management on your individual spending planning.

Bonus Points

You are provided with services such as accumulated points inquiry services, redemption history inquiry services, merchandise redemption inquiry services, mileage redemption inquiry services, and other such services. These services will allow you at any time to review your bonus points, redeem points for your preferred products, and enjoy a taste of the good life.

Alerts

You are provided with email or SMS alerts to give you peace of mind and better security regarding your credit card usage.

Online Card Activation

You are provided with a more convenient card activation method online.

Other Services
Insurance

You are provided with insurance through this online service for mandatory car and motorcycle insurance, and for comprehensive travel insurance.

eStatements

You are provided with comprehensive monthly banking eStatements, credit card eStatements, and eStatement activation/cancellation services. These services will allow you to easily track your monthly spending and assist you to have full control of your personal finances.

Personal Settings

You are provided with services such as username and fixed password change, Foreign Account Tax Compliance Act (FATCA) statement, passbook update, login history inquiries, designated account cancellation, loss reports, cheque orders, and account name setting. These services will allow you to update your personal settings based on your individual needs.

Outstanding Customer Service

If you have any difficulties or comments while using the online banking service, please check the "Frequently Asked Questions" section or call us at 4058-0088. We will be pleased to assist you with your questions.

Read more about online security

Service Hours
Online Banking service hours

The Online Banking service hours are listed as follows: (Any out of service for system maintenance will be posted on the Bank’s website, Online Banking.)

Function

Transactions

Service hours

Registration/activation

 --

24 hour service

Online Unlock

 --

24 hour service

Home

All functions

24 hour service

Account Overview

TWD Time Deposit

Bank business days:01:30-15:30

Early termination (TWD)

FCY Time Deposit

Bank business days:09:00-15:30

Early termination (FCY)

Foreign Currencies Campaign Time Deposit

Other functions

24 hour service

Transfer

FX Remittances

Bank business days:09:00-15:30

TWD Transfer and others

24 hour service

FX Intra-bank Transfer(same currency)

Bank business days:09:00-17:00

Payment

All functions

24 hour service

Credit Card

All functions

24 hour service

Foreign Exchange

TWD vs FCY Bank business days 09:00-15:30
FCY vs FCY 24 hour service
CNY standing instructionBank business days 09:00-15:30

CIP

--

24 hour service

Fund Investment

Investment P/L, Portfolio Details ,Transaction Details

24 hour service

Subscription/ Switch (TWD)

24 hour service (Transactions not executed during Bank business hours 09:00~15:30 will be processed on the next business day)

Subscription/ Switch (FCY)

24 hour service (Daily intermittent service stop: 21:30-23:00.Transactions not executed during Bank business hours 09:00~15:30 will be processed on the next business day.)

Redemption

24 hour service (Transactions not executed during Bank business hours 09:00~15:30 will be processed on the next business day)

Securities

All functions

24 hour service

Loan

Loan related services

24 hour service (stop service: 15:15-15:45)

Priority Banking

All functions

24 hour service

Services

All functions

24 hour service

Setting

All functions

24 hour service

Notes:
1. The available services from Mobile Banking shall be subject to the announcement posted on the Bank's website and on the Mobile Banking system. For the available services from Mobile Banking, the service hour is same as the service hour listed in the table above.
2. During 00:00-01:30 on business days, part of the Online Banking and Mobile Banking transaction services may be unavailable due to settlement of accounts.
3. The scheduled system maintenance resulting in expected service unavailability will be posted on the Bank’s website, Online Banking and Mobile Banking.
4. Please refer to the posts on the Bank’s website for any change.

FAQ
  • What are the benefits of using the Online Banking Service?
    The Online Banking Service provides 24-hour services in banking, trust investment, credit card management and inquiries whenever and wherever you need. Customers can easily enjoy our safe and convenient services without even leaving home.

  • How do customers use foreign currency remittance services via Online Banking
    Please visit our branches to fill out application with remittance information handy, such as beneficiary account number and account name, beneficiary address, beneficiary bank name and address, beneficiary bank code (SWIFT Code).

  • What services are available on the Online Banking Service?
    The Online Banking Service provides you with banking services, trust investments, credit cards management, and other transaction or inquiry services. Main functions of the Online Banking Service include the following:

    • Home
    • Account Overview
    • Transfers
    • Payments
    • Credit Cards
    • Foreign Exchange Service
    • RMB Standing Instruction
    • Foreign Currency Remittances
    • Time Deposits
    • Loans
    • Fund Investments
    • Customer Investment Profile
    • Priority Banking Service
    • Service Apply
    • Settings

    Learn more »

Demo

Apply Online

Click here to sign up now

Apply Now

Call Us

Call our hotline for further information

4058 0088

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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