Your time is precious, and we have made it our priority.

Your time is precious, and we have made it our priority.

We all have different priorities. If having more spare time is your priority, we’ll free you up for the things in life you love most.

Priority Services

Priority Services

Ask Once And It's Done Service
Every transaction and new product application, from deposit accounts and overdrafts to property loans, is simplified and fast-tracked for your convenience. Your dedicated relationship team will always be on hand to respond promptly and efficiently to all your banking requests and queries. As a Priority Banking customer all you need to do is ask us once and we'll get onto it.

Exclusive Banking Channels
Enjoy exclusive access to Priority Banking Centres, dedicated tellers and an exclusive hotline that will help you complete your banking transactions faster, and with a level of comfort that you are accustomed to.

Dedicated Relationship Team
Working closely with you to fully address your financial priorities at all times, your dedicated Relationship Manager is supported by a team of qualified product experts and service managers who oversee and manage your total banking relationship with us throughout.

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Priority Solutions

Convenient Banking Solutions
Enjoy the benefits of a range of banking accounts and services in both local and foreign currency that provide you with full transactional capabilities, special pricing privileges and higher returns.

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Priority Benefits

Household Recognition
Your family will receive the same priority as you do, by enjoying complimentary Priority Banking membership, access to our special centres, dedicated tellers and hotlines, privileged pricing and invitations to special lifestyle events.

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Please be advised that

  • Eligibility criteria apply for membership to the Priority Banking program. Your admission to Priority Banking is at our discretion.
  • Not all products, benefits and services under Priority Banking may be available in all countries and are subject to local regulations. We may vary or withdraw these services at any time.
  • You can find out the current services available to you by contacting your Relationship Manager, via 24X7 Client Care Centre, visiting our branches or from the Standard Chartered Bank website in your country.
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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