Contact the Bank
1. MOBILE BANKING
Standard Chartered Mobile Banking is USSD based giving you fast access to your bank account through your mobile phone 24-hours. With Mobile Banking you can now do your banking from anywhere at any time on your phone.
To access Dial *150*65#
Services available are:
- Balance enquiry
- Transaction details
- FX Rates enquiry
- Utility Bills ( DSTV,DAWASCO,STARTIMES,LUKU)
- Air Time Top Ups to any number (Tigo, Airtel, Zantel, Vodacom)
- Cheque book request
- Bank statements
- Intra account transfers
- Alerts for withdrawals on your account
How to register for Mobile Banking, please call +255 22 2164999 or SMS Register to 15365.
Terms and Conditions apply.
2. CALL CENTRE
Rates / Tariff Inquiry
This Centre is a streamlined customer interface and offers a range of banking services through its Contact Centre agents.
Customers will now get improved service delivery at a reduced cost and in an exciting manner.
By simply Contacting +255 22 2164999, you will be able to access numerous services without having to come to the bank.
Account related services
- Balance inquiry
- Transaction Inquiry
- Account and Loan Statement requests
- Debit/Credit card activation
- Loan related enquiries
- Salary Inquiry
- Cheque stop instruction
- Debit/Credit Card stop
- Deposit Accounts
- Personal Loans
- Savings / Current Accounts
- Debit Card
- Rates / Tariff Inquiry
- Exchange rates
- Lending rates
- Deposit rates
- Complaint / Feedback handling
- Account opening procedure
- Account closing procedure
- Bank Information
- Change request
- Telesales Facility
- Mobile Banking usage
- E-statement usage
Terms and Conditions apply.
Tel: +255 216 4999
Fax Number: +255 22 212 06 25
Email Address: firstname.lastname@example.org
3. ENHANCED STATEMENT SECURITY FOR PEACE OF MIND THERE'S EVEN MORE REASON FOR YOU TO SIGN UP FOR E-STATEMENTS NOW!
E-statements delivered to your registered email address are now encrypted with a unique password. You can access your E-statement with the unique password logic that will be provided to you in the e-Statement email.
View, save and print your E-statements through Online at your convenience from anywhere with internet access.
Receive E-Statement days earlier than paper statements delivered by regular mail.
E-statements are delivered to your registered email address at no additional charges.
- Go Green & Eco-Friendly
- Reduce the use of paper - eliminate unnecessary paper clutter
- Save trees - every 200 E-statements will save a whole tree
To register for E-statements instantly, simply call us at 2 164 999 or visit any our branches.
4. SMS ALERTS
All mobile banking customers can apply for SMS alerts. Customers will receive SMS alerts for ATM withdrawals, all withdrawals on your account including point of sale transactions, any static data amendment on your accounts.
For more information, call 2164999 or visit a branch near you.
Terms and Conditions apply
5. OUR ATM INFORMATION
|ATM Sites||Region||Hotline Numbers|
|JM Mall - Samora Avenue St.||Dar es Salaam||0787-560268|
|Kariakoo Branch - Narung'ombe Street||Dar es Salaam||0767-800600|
|NIC Life House Branch - City Center||Dar es Salaam||0787-560268|
|Shoppers Plaza Branch - Mikocheni||Dar es Salaam||0787-555127|
|International House Branch - Shaaban Robert St./Garden Av.||Dar es Salaam||0713-978806
|Moshi Branch - Rindi Lane Road||Kilimanjaro||0782-500133|
|Arusha Branch - Sykes Building, Goliondoi Road||Arusha||0755-859155|
|Mwanza Branch - CCM Building, Makongoro Road||Mwanza||0787-700063|