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Client Service Group

Complaints Process for Corporate, Commercial and Institutional Banking

We value our relationship with you and would love to hear about your experience with us. If you have any feedback as to how we can serve you better, please contact us

Client Service Lines
Phone Number +267 3601672
+267 3601516
+267 3601591
+267 3601667
Email straight2bank.bw@sc.com
We aim to deal with your complaint swiftly and fairly. When dealing with your complaint, we follow our complaint handling procedures