Phone Banking Services

Our 24-hour Contact Centre is designed to provide ‘one stop solution’ for all your banking needs – any day, any time!

Ultimate financial flexibility and quick banking access with just a phone call

We make banking easy for you as you can bank from the comfort of your home or office, anytime, just by picking up the telephone. Enjoy state-of-art technology through our Phone Banking services available for the convenience of both Corporate and Personal customers. Furthermore this convenient service is offered free of charge for our account holders.

Just call +94 11 2480480 and you can make use of our automated phone banking service 24-hours a day to:

  • Generate/ change your Telephone Identification Number
  • Check your account balance
  • Pay-by-phone, pay your utility bills free of charge, and effect other fund transfers
  • Obtain details of your last 10 transactions
  • Request for a cheque book or statement
  • Transfer funds between linked rupee accounts
  • Make general exchange rate enquiries

Please call our Contact Center on +94 11 2480 480 and select your Telephone Identification Number (TIN)

Self selected Telephone Identification Number (TIN) is subject to all applicable terms and conditions

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.