Online Banking Services

The Online Banking facility of Standard Chartered is developed with the objective of bringing the convenience of banking anywhere you are because we know your time is important. We provide Online Banking facility to our savings, current account holders and credit card holders. We are continuously improving our internet banking services we deliver to our loyal customers. Our Online Banking facility allows you to access your account history, transfer funds between your accounts and credit cards, settle bills, and make changes to your contact details along with a host of other benefits.

Apply for Online Banking by calling us on +94 (11) 2480480 or visiting any branch and receive the following array of services.

Services on offer for current and savings account holders:

  • View account summary.
  • Check account transaction history up to one year.
  • View inward remittances.
  • Transfers funds to other Standard Chartered Bank accounts, other banks -locally and internationally.

Request statements.

  • Current account holders may request for cheque books.
  • Set up standing orders.
  • Make utility payments to leading establishments.
  • Make payments to your Standard Chartered Bank Credit Card.

Services on offer for credit cardholders:

  • View transactions you have made since your last statement/payment.
  • View prior statements
  • View your outstanding balance
  • View your minimum due amount and payment due date
  • Settle your credit card dues (if you hold a current or savings account with the Bank)
  • Request for card limit increases
  • Check on card application status
  • Make utility payments to leading establishments.
  • Transfer funds from your credit card to your current or savings account with the Bank

Fund transfer options on Online Banking

Type of transfer Cut off times Fees Transfers supported Conditions
SLIPS

(Sri Lanka Interbank Payment System).
Before 11am on a working day – the same working day.

If after 11am or a non-working day – by the next working day.
Rs 50/- per transaction for Personal Banking clients

Free for Priority Banking Clients
Supports only domestic LKR to LKR transfers.

Beneficiary will receive funds the same working day if the request to transfer was made before 11am, and the next working day if made after 11am.
Account number must be correct for processing or your funds may get returned.

Commercial Bank Credit Card payments are not supported.
CEFT

(Common Electronic Fund Transfer Switch).
Instant transfer to other banks on CEFT.

The beneficiary account number must be correct for the transaction to go through.

This is supported 24 hours x7 days of the week.
Rs 50/- per transaction for Personal Banking Clients

Free for Priority Banking Clients
Supports only domestic LKR to LKR transfers.

The beneficiary receives funds immediately any day of the week.
The receiving bank must be connected to the CEFT network

There must be no restrictions on the receiving account on the receiving bank side.

Credit Card payments will be accepted only if the receiving bank has enabled this feature.
Telegraphic transfers Foreign currency transactions are subject to 2 working days for processing after the request has been submitted.

Transactions are subject to exchange control regulations. 
LKR 3,000 / USD 30 for SME and Personal Banking customers.

LKR 2,000 / USD 20 for Priority Banking

Waived for Priority Banking Clients if transfer is to another account at Standard Chartered Bank overseas.
Supports only international foreign currency to foreign currency transfers.

Domestic transfers can also be performed where debit account and credit account are both foreign currency.
Transactions are subject to exchange control regulations.

Security

What’s more, for your security and peace of mind, for certain requests made through Online Banking, an authorization code will be sent via SMS to your mobile phone. On receipt of the SMS, you will need to enter this authorization code to confirm your request.

For any queries, do not hesitate to contact the 24 hour Call Centre on 2480480.

Important information:

Standard charges apply for cheque book requests, transfers to other banks, standing order set up requests and requests for statements for periods greated than one year. For details of the applicable charges visit www.sc.com/lk and click Tariff guide.

Never reveal your password or any security information to anyone.
Standard Chartered will never ask for your password or security information.
Should you receive suspicious communications, please alert us immediately on +94 11 2480480
Always access Standard Chartered Online Banking by typing www.standardchartered.com/lk directly into your address bar.

For more security tips visit www.sc.com/en/online-banking/security/index.html

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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