What is SMS Banking?

  • SMS Banking is a technology-enabled service now offered by Standard Chartered Bank, permitting all Savings and Current account holders to operate selected banking services over their mobile phone by simply sending an SMS, and getting immediate banking services 24 hours a day, 7 days a week. Currently this service is available on Dialog, Etisalat and Airtel mobile phone operators.
  • Credit cardholders are automatically enrolled to receive free SMS alerts to local mobile numbers.

Credit cardholders

If you have registered your credit card to receive alerts, you will receive the following alerts:

  • Minimum payment due date and amount
  • Local and overseas transactions
  • Change of contact details
  • Payment due reminders
  • Statement dispatch alerts
  • Limit enhancement alerts
  • Card activation alerts
  • Other credit card related alerts
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.