Phone Banking Services

Client Care Centre Phone Banking Upgraded on 4 March 2018

We have upgraded our phone banking system on 4 March 2018 and customers do not need to provide their Phone Banking PIN.

Kindly register or update your mobile number with us to enjoy a seamless experience.

You may update your mobile number by:

• Calling Client Care Centre at 1300 888 888 or +603-7711 8888 (if you are calling from overseas).
• Visit your preferred or nearest Standard Chartered Bank branch

Key Features

Account-related Services

• Rates enquiry
• Balance enquiry
• Transaction history
• Funds transfer and payments
• Cheque book request
• Stop cheque request

Mortgage-related Services

• Loan payment enquiry
• Loan repayment

Credit Card-related Services

• Card activation and PIN Setup
• Statement balance enquiry
• Payment
• Transaction history
• Report lost card

* Phone banking service is free. However customers will be charged normal charges by their telecom provider.

Useful Information

• Phone Banking Quick Guide
• Fees & Charges