Talk to Us
|24-hour Customer Care Hotline||1300 888 888||603 7711 8888|
Credit Card Hotline Services
|24-Hour Customer Service|
|Telephone||1300 888 888 / (603) 7711 8888|
|Lost or Stolen Emergency Service Hotline|
|Telephone||1800 88 8998 / (603) 7849 6888|
|Telephone||1800 88 2588 / (603) 7718 9799|
|Priority Banking Service Line|
|Telephone (for local dial in)||1300 88 9999|
|Telephone (for International dial in)||603-7718 9788|
|Priority Banking Visa Infinite Hotline|
|Telephone||1800 88 1577 / (603) 7721 2577|
|Insurance (MSIG) Hotline|
|Telephone (MSIG)||1800 88 6163|
|SME Banking Hotline|
|Telephone||1300 888 111|
|Online Credit Cards Application||(603) 7665 7584|
|Online Credit Cards Fax||(603) 7665 7142 / (603) 7665 7855|
|Fax for Balance Transfer / Cheque on Call PLUS / Flexi on Purchase||(603) 7665 7936/7852|
We value our relationship with you and would love to hear about your experience with us. If we’ve disappointed you, we’re sorry and would like to have the opportunity to put things right.
You can leave your contact details in the form below and we will get in touch with you
Get in touch
For specific account-related queries and/or instructions, you may log on to Internet Banking and click on "Contact Us" > Compose Message
Complaints and Compliments
At Standard Chartered, we appreciate and value your feedback on your experiences with our products and services. Your comments will allow us to further improve our banking services to serve you better.
- Personal Banking
- Priority Banking
- SME Banking
Kindly complete Complaints and Compliments Form »
Customer Service Hotline: +603 7711 8888/ 1300 888 888 (local toll-free number)
Corporate & Institutional Banking Clients
Client Service Hotline: +603 2026 2611/ 1300 883 399 (local toll-free number)
Please click here for details on Complaint Resolution Process
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