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Credit Card Hotline Services

Reach Us

We value our relationship with you and would love to hear about your experience with us. If we’ve disappointed you, we’re sorry and would like to have the opportunity to put things right.

You can leave your contact details in the form below and we will get in touch with you

Get in touch


For specific account-related queries and/or instructions, you may log on to Internet Banking and click on "Contact Us" > Compose Message

Locate Us

Branches and ATMs

Complaints and Compliments

At Standard Chartered, we appreciate and value your feedback on your experiences with our products and services. Your comments will allow us to further improve our banking services to serve you better.

Retail Clients

• Personal Banking
• Priority Banking
• Business Banking

Kindly complete Complaints and Compliments Form »
Customer Service Hotline: +603 7711 8888/ 1300 888 888 (local toll-free number)
Email: Malaysia.Feedback@sc.com


Corporate & Institutional and Commercial Banking Clients

Client Service Hotline: +603 2026 2611/ 1300 883 399 (local toll-free number)
Email: straight2bank.my@sc.com

Please click here for details on Complaint Resolution Process

Chat with us

Video chat

Prefer face-to-face interaction? Start a video session with our consultants.

Audio chat

On the move? Use our voice chat service to talk to our consultants.

Text chat

Prefer to message? Use our live message service to chat with our consultants.

EMPLOYEE SCREENING

To inquire about pre-employment background checks, please email: askhr@sc.com