Talk to Us

Services Within Malaysia International
Client Care Hotline 1300 888 888 +603 7711 8888

Credit Card Hotline Services

Client Care Centre
Telephone 1300 888 888 +603 7711 8888
Lost or Stolen Emergency Service Hotline
Telephone 1800 888 998 +603 7849 6888
Platinum Hotline
Telephone 1800 882 588 +603 7718 9799
Priority Banking Service Line
Telephone 1300 889 999 +603 7718 9788
Priority Banking Visa Infinite Hotline
Telephone 1800 881 577 +603 7721 2577
Insurance (MSIG) Hotline
Telephone (MSIG) 1800 886 163
SME Banking Hotline
Telephone 1300 888 111

Reach Us

We value our relationship with you and would love to hear about your experience with us. If we’ve disappointed you, we’re sorry and would like to have the opportunity to put things right.

You can leave your contact details in the form below and we will get in touch with you

Get in touch

For specific account-related queries and/or instructions, you may log on to Internet Banking and click on "Contact Us" > Compose Message

Locate Us

Branches and ATMs

Complaints and Compliments

At Standard Chartered, we appreciate and value your feedback on your experiences with our products and services. Your comments will allow us to further improve our banking services to serve you better.

Retail Clients

  • Personal Banking
  • Priority Banking
  • Business Banking

Kindly complete Complaints and Compliments Form »
Customer Service Hotline: +603 7711 8888/ 1300 888 888 (local toll-free number)

Corporate & Institutional and Commercial Banking Clients

Client Service Hotline: +603 8939 8899/ 1300 883 399 (local toll-free number)

Please click here for details on Complaint Resolution Process

Chat with us

Video chat

Prefer face-to-face interaction? Start a video session with our consultants.

Audio chat

On the move? Use our voice chat service to talk to our consultants.

Text chat

Prefer to message? Use our live message service to chat with our consultants.


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